Open to opportunities

Karim Abushadi

@karimabushadi

Message

I resolve customer issues and build lasting client relationships across support, sales, and customer success.

Egypt

Message

What I'm looking for

I'm looking for a customer-facing role where I can resolve complex issues, build strong client relationships, contribute to customer experience goals, and grow through collaboration in a performance-driven team.

I've supported Cash App users at TELUS International and AT&T Fiber customers across phone, email, and live chat, resolving account, service, and technical issues while documenting cases accurately.

At iMustVisit.com, I managed tourism-business relationships, demonstrated the platform, and advised clients on digital promotion and subscription solutions to support adoption, engagement, and long-term value. I also teach tailored English lessons to preschool students, bringing clear communication, adaptability, and relationship-building to every interaction.

Experience

Work history, roles, and key accomplishments

Customer Success Manager

iMustVisit.com

Jul 2024 - Jun 2025 (11 months)

Managed relationships with tourism businesses and supported clients throughout their platform journey. Conducted platform demonstrations and helped businesses understand available digital promotion and subscription solutions.

Customer Relationship Management Platform Demonstrations Subscriptions Client Engagement Customer Value