Kaosarat OdunsiKO
Open to opportunities

Kaosarat Odunsi

@kaosaratodunsi

Diligent customer experience expert with strong managerial skills.

Nigeria
Message

What I'm looking for

I am looking for a challenging position in a dynamic organization that fosters career development and rewards hard work.

I am a result-oriented and resourceful individual with a strong background in customer experience and management. My journey began with a Bachelor's degree in Business Administration from Lagos State University, which equipped me with the foundational knowledge necessary for excelling in various roles within the administrative and banking sectors.

Throughout my career, I have held positions such as Customer Experience Expert at United Bank for Africa and Executive Marketer at Hollytrans Nigeria Limited. In these roles, I developed impactful marketing strategies, built customer relationships, and ensured efficient service delivery. My experience as an International Volunteer during the FIFA World Cup Qatar 2022 further honed my skills in providing exceptional service and creating positive experiences for spectators.

With a keen eye for detail and a commitment to improving efficiency and productivity, I am eager to contribute to a reputable organization that values hard work and offers opportunities for professional growth.

Experience

Work history, roles, and key accomplishments

FQ

International Volunteer – Fan Spectator Services

FIFA World Cup Qatar

Dec 2022 - Dec 2022 (0 months)

Provided key information and assistance to spectators, directing them to facilities and ensuring a positive atmosphere. Helped spectators find their correct entrance to the venue, enhancing their overall experience.

PL

HR Admin Assistant and Document Controller

Port And Terminal Multisevices Ltd

Dec 2019 - Dec 2021 (2 years)

Managed all employee information and HR transactions, ensuring accuracy and compliance with company policies. Maintained electronic and traditional archive systems for easy access to correspondence and data.

GP

Cashier Attendant

Guaranty Trust Bank Plc

Sep 2017 - Sep 2017 (0 months)

Processed deposits and withdrawals, ensuring compliance with internal policies and external regulations. Assisted customers with account maintenance and inquiries, providing excellent service.

Education

Degrees, certifications, and relevant coursework

LU

Lagos State University

Bachelor of Science, Business Administration

Completed a Bachelor of Science in Business Administration, gaining comprehensive knowledge in business principles and management practices.

LP

Lagos State Polytechnic

Higher National Diploma, Banking and Finance

Obtained a Higher National Diploma in Banking and Finance, focusing on financial operations and banking practices.

LP

Lagos State Polytechnic

National Diploma, Banking and Finance

Earned a National Diploma in Banking and Finance, building foundational knowledge in financial services and banking.

NS

NOWA Secondary School

Secondary School Leaving Certificate, General Studies

Completed secondary education and obtained the Secondary School Leaving Certificate (SSCE).

Tech stack

Software and tools used professionally

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