Open to opportunities

Kamini Thakur

@kaminithakur

Message

MBA professional in sales, marketing, and retail management driving growth and customer loyalty.

India

Message

What I'm looking for

I seek a role that combines sales and marketing leadership, customer-centric retail operations, and opportunities to drive growth through data-driven campaigns and team development.

I am an MBA graduate specialized in Finance and Marketing with hands-on experience in sales, distribution, and retail operations within the telecom sector.

As a Territory Sales Manager at Vodafone Idea, I strengthened distributor relationships, analyzed market trends, and launched regional promotions that improved customer retention by 15% and satisfaction by 10%.

Currently I manage daily store operations, handle customer escalations, train and motivate sales teams, and ensure compliance and performance reporting to meet business targets.

I bring skills in digital marketing, financial analysis, market research, campaign management and cross-functional leadership, and I seek roles where I can combine strategic thinking with execution to drive measurable results.

Experience

Work history, roles, and key accomplishments

Current

Store Manager

Current

Vodafone Idea Limited

Aug 2025 - Present (6 months)

Managed day-to-day retail store operations, handled customer escalations to maintain high service standards, trained and motivated sales executives, and prepared regular performance reports ensuring policy and regulatory compliance.

retail management Customer Service Team Leadership Training Development performance reporting Compliance Escalation Management

Territory Sales Manager

Vodafone Idea Limited

Aug 2023 - Jul 2025 (1 year 11 months)

Strengthened relationships with promoters and distributors to boost sales efficiency, launched regional promotional campaigns that increased customer retention by 15%, and improved customer satisfaction scores by 10% through targeted feedback initiatives.

Sales Strategy Distributor Management Market Analysis Campaign Management Customer Retention Reporting

HR Trainee

SJVN Limited

Jan 2019 - Jan 2019 (0 months)

Designed and implemented employee satisfaction surveys and analyzed results to produce reports with actionable insights for senior management to improve workplace culture and engagement.

HR Analytics Report Writing Data Analysis

Education

Degrees, certifications, and relevant coursework

Chandigarh University

Master of Business Administration, Business Administration (Finance & Marketing)

2021 - 2023

Grade: 7.5 CGPA

Master of Business Administration with specializations in Finance and Marketing; completed projects in business simulations and strategic market research that enhanced decision-making skills.