Kamara Tennant
@kamaratennant1
Customer-focused business professional skilled in sales, CRM, and team leadership.
What I'm looking for
I am a dynamic, results-driven business professional with hands-on experience in sales, customer service, and administrative support. I consistently leverage strong communication and problem-solving skills to improve client interactions and drive business outcomes.
In sales roles I articulated product benefits clearly, matched solutions to customer needs, and supported training that boosted success rates by 30%. As a customer service supervisor I onboarded and developed agents, managed escalations, and produced regular performance reports.
As an executive assistant I coordinated meetings, travel, and sensitive communications for senior leadership, managed documentation with discretion, and assisted in executing special projects. I use CRM tools such as Salesforce and Zendesk to streamline workflows and maintain client records.
I am committed to delivering exceptional service, fostering team growth, and applying business administration expertise to support organizational goals.
Experience
Work history, roles, and key accomplishments
Sales Associate & SME
Segoso Caribbean
Jul 2023 - Feb 2025 (1 year 7 months)
Articulated benefits of smart kitchen appliances and matched packages to customer needs; assisted supervisor with training and coaching, improving success rates by 30%.
Executive Assistant
Negril Beach Club Condos
Jun 2022 - Jul 2023 (1 year 1 month)
Scheduled and coordinated meetings, travel, and executive communications while preparing reports and managing sensitive documentation to support CEO operations and special projects.
Customer Service Supervisor
Itel
Oct 2020 - Apr 2022 (1 year 6 months)
Led agent onboarding, training and development to improve workflow and efficiency; handled escalations, produced weekly performance reports, and organized quarterly recognition for top performers.
Education
Degrees, certifications, and relevant coursework
University of the Commonwealth Caribbean
Associate of Science, Business Administration
2021 - 2023
Completed an Associate of Science in Business Administration focused on foundational business principles and administrative practices.
HEART/NSTA Trust (Kenilworth HEART Academy)
NCTVET Level 1 Certification, Customer Engagement Operations
2019 - 2019
Completed NCTVET Customer Engagement Operations Level 1 certification to develop customer service and engagement skills.
Manning's School
High School Diploma, Secondary Education
2014 - 2019
Attained High School Diploma with a focus on general secondary education coursework.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Kamara?
You can contact Kamara and 90k+ other talented remote workers on Himalayas.
Message KamaraFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
