Debbica Anna Nelmida
@debbicaannanelmida
Results-driven manager with expertise in operations and team leadership.
What I'm looking for
I am a results-driven and dedicated manager with extensive experience in overseeing teams, streamlining operations, and driving business growth. My background includes a Bachelor of Arts in Business Administration, which has provided me with a strong foundation in leadership, strategic planning, and organizational development. I am recognized for my integrity, adaptability, and commitment to fostering high-performing work environments.
In my recent role as Operations Manager at Amirah Bamboo Resort II, I led daily operations for a team, developed and implemented new procedures that increased workflow efficiency by 30%, and coordinated training programs to enhance team capabilities. My previous experience as a Team Supervisor at MSPG Law Group allowed me to maintain high customer satisfaction ratings through effective team management and client engagement. I am passionate about creating an environment where teams can thrive and achieve their goals.
Experience
Work history, roles, and key accomplishments
Operations Manager
Amirah Bamboo Resort II
Aug 2023 - Jan 2025 (1 year 5 months)
Led daily operations for a team of employees, ensuring performance goals and customer service standards are consistently met. Developed and implemented new procedures that increased workflow efficiency by 30%.
Team Supervisor
MSPG Law Group, PA
Jan 2021 - Mar 2023 (2 years 2 months)
Supervised a team of customer service representatives, handling escalated issues and ensuring prompt resolution. Conducted regular performance reviews, provided constructive feedback, and implemented strategies to boost morale and productivity.
Administrative Manager
Opal-Pro Ltd
Apr 2019 - Jan 2021 (1 year 9 months)
Managed administrative staff and supported executives with high-level scheduling, reporting, and office management tasks. Oversaw budgeting and expense tracking, achieving cost savings through vendor negotiations and process improvements.
Education
Degrees, certifications, and relevant coursework
University of the Cordilleras
Bachelor of Arts, Business Administration
Completed a comprehensive curriculum in business administration, focusing on leadership, strategic planning, and organizational development. Gained a strong foundation in managing operations and driving business growth.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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