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Kailey EvansKE
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Kailey Evans

@kaileyevans

Customer Service Representative at Infocision answering questions and managing customer data plans, bundles, and account changes.

United States
Message

At Infocision, I answer customer calls about data plans, bundles, and services. I help customers add packages or cancel items on their accounts.

At Support.com, I assisted customers through live chat, documented orders, responded to inquiries, and troubleshot applications.

My experience also includes sales and order support at Convergys, and caregiving for my grandmother through Public Partnership LLC and Consumer Direct Care Network.

Experience

Work history, roles, and key accomplishments

FL

Cashier/Sales Associate

Food Lion

Feb 2016 - Jun 2016 (4 months)

Assisted customers, rang up purchases, bagged groceries, answered questions, and helped locate items. Maintained a clean and organized register area.

Education

Degrees, certifications, and relevant coursework

Penn Foster University logoPU

Penn Foster University

Associate, Veterinary Technology

2016 - 2024

Pursued an Associate degree in Veterinary Technology, with coursework completed remotely.

BS

Bassett High School

High School Diploma, General Studies

2011 - 2015

Earned a High School Diploma in General Studies, including college-level courses in pre-AP calculus, AP calculus, and trigonometry.

Tech stack

Software and tools used professionally

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