Kade Grantham - Operator - Answering Specialist Inc. | Himalayas
KG
Open to opportunities

Kade Grantham

@kadegrantham

Experienced phone operator dedicated to exceptional client support.

United States

What I'm looking for

I am looking for a role that allows me to further develop my skills in customer service while contributing to a team that values client satisfaction and operational excellence.

I am Nathan Grantham, an experienced phone operator with a passion for delivering exceptional client support. With over a year of experience managing high call volumes, I have honed my skills in providing professional and courteous phone support across various companies. My commitment to maintaining positive relationships with clients has contributed significantly to their retention and satisfaction.

In my previous role at Answering Specialist Inc., I became adept at handling multiple inquiries efficiently while ensuring that each caller felt valued and heard. I take pride in my ability to utilize problem-solving skills to address and resolve concerns effectively. My experience at UPS and Piggly Wiggly has further equipped me with strong organizational skills and a keen attention to detail, which I believe are essential in any operational role.

Experience

Work history, roles, and key accomplishments

AI

Operator

Answering Specialist Inc.

May 2023 - Jan 2025 (1 year 8 months)

Provided professional and courteous phone support for multiple companies, ensuring endless communication. Managed high volumes of incoming calls, accurately directing inquiries and taking detailed messages.

US

Preloader Specialist

United Parcel Service

Nov 2022 - Jan 2023 (2 months)

Efficiently handled loading and unloading of packages from UPS trucks, ensuring timely delivery. Sorted, scanned, and processed packages according to UPS protocols, maintaining high accuracy.

PW

Stocker

Piggly Wiggly

Feb 2020 - Jun 2020 (4 months)

Received and organized sales floor merchandise, maintaining a well-stocked and orderly store environment. Stocked shelves, racks, cases, bins, and tables with merchandise, ensuring product availability.

Education

Degrees, certifications, and relevant coursework

GA

Grace Homeschool Association

High School Diploma, General Studies

Completed high school education through Grace Homeschool Association. Focused on a comprehensive curriculum to prepare for future endeavors.

Tech stack

Software and tools used professionally

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