Kade Grantham
@kadegrantham
Experienced phone operator dedicated to exceptional client support.
What I'm looking for
I am Nathan Grantham, an experienced phone operator with a passion for delivering exceptional client support. With over a year of experience managing high call volumes, I have honed my skills in providing professional and courteous phone support across various companies. My commitment to maintaining positive relationships with clients has contributed significantly to their retention and satisfaction.
In my previous role at Answering Specialist Inc., I became adept at handling multiple inquiries efficiently while ensuring that each caller felt valued and heard. I take pride in my ability to utilize problem-solving skills to address and resolve concerns effectively. My experience at UPS and Piggly Wiggly has further equipped me with strong organizational skills and a keen attention to detail, which I believe are essential in any operational role.
Experience
Work history, roles, and key accomplishments
Operator
Answering Specialist Inc.
May 2023 - Jan 2025 (1 year 8 months)
Provided professional and courteous phone support for multiple companies, ensuring endless communication. Managed high volumes of incoming calls, accurately directing inquiries and taking detailed messages.
Preloader Specialist
United Parcel Service
Nov 2022 - Jan 2023 (2 months)
Efficiently handled loading and unloading of packages from UPS trucks, ensuring timely delivery. Sorted, scanned, and processed packages according to UPS protocols, maintaining high accuracy.
Stocker
Piggly Wiggly
Feb 2020 - Jun 2020 (4 months)
Received and organized sales floor merchandise, maintaining a well-stocked and orderly store environment. Stocked shelves, racks, cases, bins, and tables with merchandise, ensuring product availability.
Education
Degrees, certifications, and relevant coursework
Grace Homeschool Association
High School Diploma, General Studies
Completed high school education through Grace Homeschool Association. Focused on a comprehensive curriculum to prepare for future endeavors.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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