Jasmine Davis
@jasminedavis4
Customer service and call center professional who delivers accurate, empathetic support across billing, orders, and data entry.
United StatesWhat I'm looking for
I’m a dedicated, customer-focused professional with experience in customer service, call center operations, retail sales, order fulfillment, and cash handling. I’ve handled high-volume inbound and outbound calls, helping customers with billing inquiries, payments, service changes, account updates, troubleshooting, and product information.
I also bring strong support skills from pharmacy and retail environments—verifying customer information, documenting interactions, and resolving concerns. With a track record of order accuracy, organized inventory, and team leadership, I’m ready to bring calm, helpful communication, problem solving, and reliable execution to a remote customer service, call center, data entry, or administrative position.
Experience
Work history, roles, and key accomplishments
Picked, packed, and prepared customer orders for shipment while maintaining productivity standards and verifying order accuracy. Organized inventory to support order processing.
Handled high-volume inbound and outbound customer calls, assisting with billing inquiries, payments, service changes, account updates, and troubleshooting. Provided product information to customers.
Call Center Representative
CVS Pharmacy
Jan 2023 - Present (3 years 6 months)
Answered customer calls regarding prescriptions, refills, insurance, and pharmacy services. Verified customer information and documented customer interactions.
Customer Service Associate
Bath & Body Works
Jan 2021 - Present (5 years 6 months)
Assisted customers, processed transactions, maintained store appearance, and resolved customer concerns. Handled cash transactions as part of cashier duties.
Customer Service Associate / Cashier
Bath & Body Works
Jan 2021 - Present (5 years 6 months)
Assisted customers, processed transactions, maintained store appearance, and resolved customer concerns.
Team Lead / Cashier / Cook
Zaxby's
Jan 2020 - Present (6 years 6 months)
Supervised team members, managed customer service, handled transactions, and assisted with food preparation.
Online Order Picker / Cashier / Stocker
Walmart
Jan 2020 - Present (6 years 6 months)
Fulfilled online orders, assisted customers, stocked merchandise, and operated cash registers.
Team Lead
Zaxby's
Jan 2020 - Present (6 years 6 months)
Supervised team members and managed customer service while handling transactions. Assisted with food preparation and supported drive-thru operations.
Fulfilled online orders, assisted customers, stocked merchandise, and operated cash registers. Ensured orders were completed and inventory tasks were carried out.
Education
Degrees, certifications, and relevant coursework
Abeka Academy
High School Diploma, High School
Earned a High School Diploma from Abeka Academy.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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