I've supported customers at Atomic Storage Group with payments, gate access, lock-code verification, billing questions, refunds, cancellations, and account adjustments while documenting updates in CRM software.
At Telstar Networks, I handled high-volume calls for multiple clients, took detailed messages, connected callers with on-call personnel, and monitored alarm signals using emergency response procedures. My background also includes inventory operations and restaurant service, where I maintained accuracy, organization, and responsive customer support in fast-paced environments.
