Open to opportunities

jyoti arora

@jyotiarora1

Message

Inside Sales Manager with 16+ years driving B2B pipeline and qualified meetings worldwide.

India

Message

What I'm looking for

I’m looking to drive B2B pipeline growth through strategic prospecting and consultative outbound sales—working closely with leadership to convert qualified opportunities into revenue, engage C-level decision-makers, and build long-term customer relationships.

I’m an Inside Sales Manager with 16+ years of B2B sales experience across US, Australian, and UK markets. I drive growth through strategic prospecting, outbound engagement, cold calling, and appointment setting, with a strong focus on building and maintaining pipeline. In my current role at Intrinsic Technology, I schedule meetings with CEOs, CIOs, IT Directors, and business owners, consistently generating 2–3 qualified meetings per week and collaborating with sales leadership to convert opportunities into revenue.

Previously, as an Assistant Sales Manager at Kalkine, I managed outbound sales campaigns for the Australian market and converted prospects into paid subscription packages. I built long-term client relationships through regular follow-ups and market updates, upsold existing subscribers to premium and platinum packages, and handled customer concerns to maintain satisfaction while supporting compliance, audit, and quality assurance requirements. Earlier in my career, I led business development, managed a team of 10 admissions counselors to achieve admission targets, and handled high-value customer interactions in debt collection—strengthening my negotiation, confidentiality, and compliance mindset.

Experience

Work history, roles, and key accomplishments

Current

Inside Sales Manager

Current

Intrinsic Technology

May 2022 - Present (4 years 2 months)

Drive B2B growth through strategic prospecting and outbound engagement, scheduling meetings with CEOs, CIOs, IT Directors, and business owners. Generate qualified meetings weekly and maintain a sales pipeline while collaborating to convert opportunities into revenue.

B2B Sales Strategic Prospecting Outbound Sales Appointment Setting Scheduling Cold Calling Sales Pipeline Management Lead Qualification Customer Relationship Management

Assistant Sales Manager

Kalkine

Sep 2019 - May 2022 (2 years 8 months)

Managed outbound sales campaigns for the Australian market, converting prospects into paid subscription packages. Built client relationships through follow-ups, upsold subscribers to premium and platinum packages, and handled customer concerns while supporting compliance and quality assurance requirements.

Outbound Sales Subscription Sales Lead Conversion Client Relationship Management Follow up Upselling Compliance Support Audit Support Quality Assurance

Business Development Executive

InfoPro Learning Inc.

Apr 2013 - Aug 2016 (3 years 4 months)

Identified and developed new business opportunities across global markets by engaging senior decision-makers. Conducted cold calling and lead generation, worked with management to convert opportunities into revenue, and maintained customer satisfaction.

Business Development Cold Calling Lead Generation Customer Satisfaction Account Development Consultative Selling

Unit Manager

IIPM Business School

Feb 2011 - Mar 2013 (2 years 1 month)

Managed a team of 10 admissions counselors and guided prospective students through the admissions process. Supported applications and seat reservations, assisted with financial assistance, and achieved admission targets through effective team management.

Team Leadership Admissions Counseling Application Support

Resident Expert

Encore Capital Group (Midland Credit Management)

May 2007 - Dec 2010 (3 years 7 months)

Managed third-party debt collection for US consumers by negotiating payment arrangements and resolution plans. Built customer rapport while maintaining confidentiality and compliance and handling high-value, late-stage accounts to meet collection targets.

Debt Collection Third Party Collections Negotiation Payment Arrangement Resolution Planning Confidentiality Compliance Account Management

Senior Sales Executive

Delhi Call Centre

Dec 2005 - Apr 2007 (1 year 4 months)

Worked on UK mobile sales campaigns including T-Mobile, 3G, and Virgin, and managed Australian mobile sales processes. Achieved sales targets through outbound calling and customer engagement.

Outbound Calling Mobile Phone Sales Customer Engagement Sales Target Achievement Campaign Management Australian Mobile Sales Process