Open to opportunities

Juwon Owolabi

@juwonowolabi

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Healthcare IT specialist blending systems monitoring, project coordination, and cybersecurity analytics.

United States

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What I'm looking for

I seek roles in healthcare IT or cybersecurity where I can improve system reliability, lead cross-functional projects, and apply data-driven process improvements in collaborative teams.

I am a healthcare IT specialist with hands-on experience monitoring enterprise infrastructure, coordinating large-scale deployments, and analyzing cybersecurity and operational data. I bring practical experience from hospital environments and tech companies, focused on reliability and user-centered solutions.

At Jefferson Health I perform NOC duties with SolarWinds and ServiceNow, triaging incidents and collaborating with engineering and vendor teams to minimize downtime for critical clinical systems. I have also led Windows 11 deployments across multi-campus hospital environments, improving deployment efficiency through process improvements and operational tracking.

My background includes analyst roles supporting Epic clinicians, building Power BI dashboards, and conducting cloud and CRM data analysis to inform go-to-market and operational decisions. I founded and scaled a late-night dining business, managing P&L, vendor relationships, and an e-commerce site that drove significant traffic and revenue.

I combine technical skills (SQL, Python, Bash, Splunk, SolarWinds, Active Directory, Intune, ServiceNow, Google Cloud) with professional strengths in requirements gathering, stakeholder engagement, and documentation to deliver measurable improvements in system reliability and user satisfaction.

Experience

Work history, roles, and key accomplishments

Current

NOC Engineer

Current

Jefferson Health

Nov 2025 - Present (3 months)

Monitor and maintain enterprise IT infrastructure using SolarWinds and ServiceNow, perform incident triage and coordinate resolutions to minimize downtime for critical clinical operations.

Solarwinds ServiceNow Windows Server Incident Response Monitoring Patch Management

Technical Project Coordinator

Lehigh Valley Health Network

Jan 2025 - Sep 2025 (8 months)

Coordinated Windows 11 deployment across 13 hospital campuses, managed technicians and timelines using ServiceNow and Intune, improving deployment efficiency by 60%.

Project Coordination ServiceNow Microsoft Intune Active Directory Deployment Excel Stakeholder Management SOP Development

Healthcare IT Analyst

CSI Companies

Jun 2024 - Oct 2024 (4 months)

Partnered with clinicians to identify and resolve Epic system inefficiencies, serving as primary contact for clinical staff and improving workflow accuracy and user satisfaction.

Epic Stakeholder Engagement Documentation User Support Process Improvement Healthcare IT

Founder & Owner

LJ's Midnight Munchies, LLC

Sep 2017 - Oct 2024 (7 years 1 month)

Built a late-night fast-casual concept, secured $11K seed funding and grew to $660K ARR with 35% CAGR through P&L management, vendor partnerships, and e-commerce operations.

P&L management Vendor Management Inventory Control Revenue Growth Marketing Strategic Planning Analytics

Specialist

Apple

Nov 2023 - Apr 2024 (5 months)

Generated $75K in monthly revenue through consultative sales and led product demonstrations for the Apple Vision Pro to drive adoption and customer satisfaction.

Retail Sales Product Demonstrations Revenue Generation Communication Technical Presentations Troubleshooting CRM

Program Coordinator

Nasdaq Entrepreneurial Center

Sep 2020 - Mar 2021 (6 months)

Conducted stakeholder interviews and developed Power BI dashboards, improving student engagement by 10% and enabling data-driven program optimization.

Program Coordination Requirements Gathering Power BI Data Visualization Stakeholder Management KPI Analysis Event Management

Cybersecurity Data Analyst

Reciprocity

Jun 2019 - Aug 2019 (2 months)

Analyzed Google Cloud and Salesforce datasets to build customer segmentation models, increasing sales targeting efficiency by 30% for the go-to-market strategy.

Data Analysis Google Cloud Salesforce Customer Segmentation SQL Reporting Marketing Analytics Excel

Education

Degrees, certifications, and relevant coursework

Lehigh University

Bachelor of Science, Business Information Systems

Completed a Bachelor of Science in Business Information Systems with focus areas in data analytics and cybersecurity and a minor in entrepreneurship; coursework included SDLC, business process modeling, agile project management, and data visualization.