Open to opportunities

Brian Ramirez

@brianramirez1

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Lead NOC engineer securing hybrid infrastructure with identity, monitoring, and incident response.

United States

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What I'm looking for

I’m looking for a role where I can run 24/7 monitoring and incident response for hybrid environments—using identity controls, patching, and security tooling—and help harden systems through practical SOPs and mentoring.

I lead real-time monitoring, triage, and escalation of critical alerts across hybrid cloud and on-prem environments, keeping infrastructure up 24/7 while improving threat visibility.

At Epson America, I integrated cybersecurity best practices into NOC operations, deploying security tooling like Mimecast, ThreatLocker, and enterprise firewalls, and supporting SOC-aligned incident response during high-risk events (including Log4J).

I also handle vulnerability assessments and patch management with SCCM and Red Hat Satellite, use SolarWinds to correlate logs and detect anomalies, and help standardize secure incident SOPs—while mentoring junior NOC analysts. Before that, I ran systems and identity administration across Windows Server, Active Directory, Okta, Google Admin, and MDM tools like Jamf and JumpCloud at Skyrocket Toys and Vita-Pakt.

Experience

Work history, roles, and key accomplishments

Lead NOC Engineer

Epson America

Jan 2020 - Jun 2025 (5 years 5 months)

Led real-time monitoring, triage, and escalation of critical system alerts across hybrid cloud and on-prem environments, ensuring 24/7 infrastructure uptime and threat visibility. Integrated cybersecurity best practices into NOC operations and implemented security tools including Mimecast, ThreatLocker, and enterprise-grade firewalls.

Solarwinds Mimecast ThreatLocker SCCM Red Hat Satellite Ansible Active Directory Okta JumpCloud Incident Response Vulnerability Assessment Patch Management SOP Development Disaster Recovery

System Network Administrator

Skyrocket Toys

Feb 2017 - Jan 2020 (2 years 11 months)

Supported 220+ desktops, Macs, and systems, leading server upgrades to optimize virtualization and redundancy. Implemented Okta authentication and deployed AWS infrastructure with automated disaster recovery backups.

Windows Server MDM Okta Office 365 AWS Active Directory SharePoint ERP Ticketing Systems Firewalls VPN

System Network Administrator

Vita-Pakt

May 2014 - Feb 2017 (2 years 9 months)

Supported desktops, Macs, and 25 VMs, providing in-person and remote assistance. Managed network monitoring tools, WSUS, Active Directory, and Group Policy for improved security and performance.

Active Directory Group Policy WSUS Network Monitoring SharePoint ERP

Senior Desktop Support

PulmuoneUSA

Jan 2010 - May 2014 (4 years 4 months)

Promoted from IT Technician to Senior Desktop Support, providing desktop, Mac, and VM support. Managed deployments, RMA processes, network monitoring, and Active Directory administration.

Active Directory Group Policy WSUS Network Monitoring SharePoint ERP

IT Technician

PulmuoneUSA

Jan 2007 - Jan 2010 (3 years)

Provided on-site technical support for hardware, software, and networking issues. Installed and configured IT equipment, maintained network infrastructure, and coordinated with vendors.

Hardware Support Software support Network Troubleshooting Vendor coordination Documentation

Education

Degrees, certifications, and relevant coursework

Epson America

Training Certificate, Information Technology

Completed internal training programs including AWS Certified Solutions Architect, Control M Admin, SolarWinds Engineer, and Red Hat System Administration.