Justin Whitson

As a seasoned IT Support Specialist, I have a proven track record of optimizing performance, streamlining processes, and reducing costs in managed service environments. With a strong background in diagnosing and resolving software, hardware, and network issues, I deliver exceptional customer service and IT solutions. My expertise includes providing top-tier support for Microsoft 365, Microsoft Teams, Azure, and a wide range of devices and platforms.

Throughout my career, I have demonstrated a collaborative, customer-centric approach and the ability to clearly communicate technical concepts to non-technical users. I am passionate about driving technological excellence, improving user satisfaction, and supporting business success. My experience spans multiple industries, including IT, education, and facilities management, where I have successfully implemented IT security best practices, managed user access, and developed documentation to enhance efficiency and user experience.

I am a certified Meraki Network Operator and have a strong foundation in computer science and business. I am proficient in a wide range of technologies, including Azure, Microsoft Windows Server, Desktop Support, DHCP, Microsoft SharePoint, and more. I am committed to staying up-to-date with the latest technologies and trends, and I am excited to bring my skills and experience to a new role.