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Justin Curtis

@justincurtis

Account manager focused on customer satisfaction, sales growth, and contract negotiation.

United States
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What I'm looking for

I’m looking for a role where I can grow accounts through strong customer relationships, handle contract and lease details, and collaborate across departments to improve service outcomes and end-user satisfaction.

I drive business growth and end-user satisfaction through customer relationships, account management, and cross-functional navigation in service, sales, and management roles.

In film/television production, I’ve served as a liaison across leased properties and production departments on $1.5–200M+ budgets, handling permit acquisition and contract negotiation for lease agreements and coordinating work from pre-production through wrap.

In account and sales roles, I’ve registered and supported 300+ guests per day, driving rentals and upsells while scheduling future tours and follow-up calls/emails. I’ve also delivered top performance, including “Top sales 42% of 25 months” and “#1 new unit sales” with strong conversion into Polaris, Kawasaki, and Triumph units.

I bring procurement and contract experience from $3M+ Military/D.O.D. work, plus service credibility from MasterWrench Service (Bronze Level) certification. I’ve also led revenue growth in service sales and regional sales, including $1.1M gross profit in 8 months and $3.8M in sales across 13 counties.

Experience

Work history, roles, and key accomplishments

DI

Account Manager

Delaware North Companies, Inc.

Nov 2019 - Mar 2020 (4 months)

Registered guests for Yellowstone National Park snowmobile tours and managed day-to-day guest scheduling. Drove high-volume reservations with upselling of insurance, rentals, and related upgrades.

IM

Sales Consultant

iMotorsports

Aug 2017 - Sep 2019 (2 years 1 month)

Sold motorcycle units and supported customer procurement contracting and logistics across the U.S. Achieved top sales performance, including converting a majority of customers to major motorcycle brands.

CO

Military/D.O.D. Contractor

Contractor

Jan 2011 - Jul 2015 (4 years 6 months)

Supported Military and D.O.D. work orders including multi-million-dollar contracts for material handling, MRO, and weapons storage. Conducted surveys and designs for space utilization, storage systems, and workflow improvements.

KC

Event Host

Kokoamo’s Bar, Grill, & Yacht Club

Jul 2010 - Nov 2011 (1 year 4 months)

Hosted private events using relationship management and member-focused service for 50–200+ guests. Coordinated guest needs with catering and management to support successful events.

AM

Sales Consultant

Abernathy’s Motorcycles

Feb 2006 - Oct 2006 (8 months)

Provided top unit sales performance and oversaw end-to-end customer sales cycles. Coordinated across assembly, parts, aftermarket, service, financing, and delivery to complete customer purchase journeys.

Education

Degrees, certifications, and relevant coursework

University of Phoenix logoUP

University of Phoenix

Master of Business Administration, Business Administration

2010 -

Earned an M.B.A. (Master of Business Administration) from the University of Phoenix in 2010.

University of Tennessee at Martin logoUM

University of Tennessee at Martin

Bachelor of Science, Business Administration and Marketing

2005 -

Earned a B.S. in Business Administration and Marketing from the University of Tennessee at Martin in 2005.

Tech stack

Software and tools used professionally

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