Justinah Ogunboyo

I am a highly motivated sales professional with extensive experience in customer service and sales. My strong interpersonal, analytical, and organizational skills enable me to effectively direct, train, and motivate staff to reach their full potential. I pride myself on my ability to negotiate deals persuasively and communicate diplomatically with customers and colleagues, fostering long-term, productive relationships.

Currently, I serve as a Pipeline Conversion Analyst at Metro Africa Xpress (MAX), where I ensure prospects become champions through diligent follow-up calls and relationship management. I have successfully implemented ambitious customer satisfaction goals and trained top customer service agents, contributing to the achievement of significant milestones for the company. My previous role as a Telesales Analyst further honed my skills in converting leads and providing exceptional customer service.