Funmilayo Deborah
@funmilayodeborah
Highly motivated sales professional with expertise in customer relations.
What I'm looking for
I am a dedicated sales professional with extensive experience in telesales and customer relationship management. Over the years, I have honed my skills in maximizing sales opportunities through effective communication and relationship-building strategies. My tenure at Nigerian Breweries as a Telesales Representative allowed me to utilize various tools such as Anywhere 365 and Genesys to manage customer orders efficiently and ensure timely delivery.
Prior to that, I served as a B2B Sales Executive and Supervisor, where I successfully led a team to achieve sales targets while maintaining strong relationships with clients. My background in hospitality sales at Eden Hotel and Resort further enriched my ability to understand customer needs and deliver tailored solutions. I am passionate about driving sales growth and am committed to continuous professional development.
Experience
Work history, roles, and key accomplishments
Telesales Representative
Nigerian Breweries
Jan 2022 - Jan 2024 (2 years)
Responsible for maximizing sales opportunities through voice calls, managing customer orders, and ensuring timely delivery. Utilized various mobile applications for communication and order management.
Sales Representative
Nigerian Breweries
Jan 2021 - Jan 2022 (1 year)
Managed customer relationships through physical visits, taking orders, and ensuring customer satisfaction. Employed effective sales strategies to meet customer needs.
B2B Sales Executive and Supervisor
Nigerian Breweries PLC
Jan 2020 - Feb 2021 (1 year 1 month)
Supervised B2B sales team, achieved sales targets, managed sales pipeline, and built strong customer relationships through effective communication and market research.
Sales Officer
Eden Hotel and Resort
Jul 2012 - Jan 2018 (5 years 6 months)
Identified potential clients, prepared sales proposals, and managed bookings to ensure customer satisfaction and service quality.
Marketing Support
Snow Microfinance Bank
Jan 2016 - Jan 2017 (1 year)
Supported marketing operations, organized events, and conducted market research to enhance brand awareness and identify growth opportunities.
Customer Care Representative
MTN Telecommunication
Jan 2015 - Jan 2016 (1 year)
Provided customer support, resolved inquiries, and maintained records of customer interactions to ensure satisfaction.
Secretary
National Industrial Court
Oct 2010 - Dec 2010 (2 months)
Performed administrative tasks, managed communications, and organized meetings to support court operations.
Education
Degrees, certifications, and relevant coursework
Sikkim Manipal University
Bachelor of Arts, Journalism and Mass Communication
2012 - 2015
Studied Journalism and Mass Communication, focusing on the principles of media, communication strategies, and the impact of journalism in society.
Nasarawa State Polytechnic
National Diploma, Mass Communication
2009 - 2010
Pursued a National Diploma in Mass Communication, gaining foundational knowledge in media practices and communication techniques.
Chrisfus High School
Senior School Certificate, General Education
2006 - 2008
Completed Senior School Certificate Examination, focusing on a broad curriculum that prepared for higher education.
Methodist Junior High School
Junior School Certificate, General Education
2003 - 2006
Achieved Junior School Certificate Examination, laying the groundwork for future academic pursuits.
Ideal Nursery & Primary School
First School Leaving Certificate, Early Childhood Education
1995 - 2002
Completed First School Leaving Certificate, establishing foundational skills in literacy and numeracy.
Availability
Location
Authorized to work in
Job categories
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