Open to opportunities

Juneau Jules Reynon

@juneaujulesreynon

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Property manager and reservations specialist delivering exceptional guest experiences across OTAs.

Philippines

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What I'm looking for

I seek a role managing vacation rentals or property portfolios where I can optimize listings, improve occupancy, deliver excellent guest experiences, and grow into broader operations or leasing responsibilities.

I am a highly driven Reservations and Property Management professional with hands-on experience managing Airbnb and OTA listings, leasing, guest relations, and multi-property reservations coordination. I excel at maintaining listings, handling bookings across platforms, and coordinating with owners and tenants to ensure smooth operations.

My background includes managing luxury villas, chalets, condominiums, and hotel reservations, where I provided fast, reliable communication across email, phone, WhatsApp, social channels and OTAs, and registered guest profiles into CRM systems. I have strengthened skills in CRM/PMS operations, upselling, and coordinating pre-arrival arrangements for a premium guest experience.

I am seeking roles as a Property Manager, Airbnb Manager, Vacation Rental Agent, Reservations Specialist, or Leasing Specialist where I can apply my expertise in listings management, tenant relations, contract preparation, and daily operations to improve occupancy and guest satisfaction.

Experience

Work history, roles, and key accomplishments

Property Manager

The Luxury Signature

Apr 2024 - Nov 2025 (1 year 7 months)

Managed inquiries and bookings for luxury villas and chalets across multiple countries, coordinated with owners and partners, and registered guest profiles into Zoho CRM to streamline pre-arrival arrangements.

Airbnb Booking.Com Zoho CRM

Reservations and Sales Specialist

I'M Hotel & Oakwood Makati

Jan 2023 - Dec 2024 (1 year 11 months)

Handled reservation requests, modifications, and cancellations across multiple OTAs to prevent overbooking and coordinated guest services with hotel departments to ensure seamless stays.

OTA PMS Guest Service Reserving Overbooking Prevention Coordination Upselling

Condominium Leasing Agent

East Bay Residence

Jan 2019 - Dec 2024 (5 years 11 months)

Sourced vacant units, negotiated leases with owners, prepared contracts, and marketed listings to secure tenant occupancy while managing tenant relations through contract completion.

Leasing Social Media Marketing Tenant Relations Negotiation

Sales Coordinator Intern

I'M Hotel & Oakwood Makati

Jan 2023 - Dec 2023 (11 months)

Processed hotel, spa, and event bookings using PMS/CRM systems and assisted with upselling services and airport transfer arrangements while strengthening client-facing communication skills.

PMS CRM Upselling Event Coordination Multitasking