JBJoanna Joyce Barrientos
@joannajoycebarriento
Dynamic property and administrative manager with extensive customer service experience.
PhilippinesWhat I'm looking for
With over a decade of experience in customer service and management roles, I have honed my skills in property management, administrative tasks, and lead generation. My journey began in the hospitality sector, where I developed a strong foundation in customer relations and service excellence. Over the years, I have transitioned into various roles, including General Manager and Account Executive, where I successfully led teams and improved operational efficiencies.
My professional ethos revolves around building long-term relationships and fostering a collaborative work environment. I am passionate about utilizing my skills in marketing, SEO, and virtual assistance to contribute to the success of my team and the organization. I have a proven track record of achieving targets and enhancing customer satisfaction, making me a valuable asset to any company.
Experience
Work history, roles, and key accomplishments
Property Manager / Admin Manager
Prime Properties USA
Aug 2022 - Dec 2022 (4 months)
Managed property operations and administrative tasks, ensuring efficient management of properties and client relations.
General Manager / Admin Manager
ProRealty Management
Jun 2021 - Sep 2022 (1 year 3 months)
Oversaw daily operations, managed administrative functions, and provided property consulting services to clients.
Account Executive
Wishpond
Apr 2021 - Jun 2021 (2 months)
Focused on lead generation and account management, driving sales and marketing initiatives.
Sales Representative
Modern Garden Co.
Mar 2020 - May 2021 (1 year 2 months)
Engaged in sales activities, telemarketing, and upselling products to customers.
Customer Service Representative
Powerwatch
Jan 2020 - Apr 2020 (3 months)
Handled customer inquiries and provided support, ensuring high levels of customer satisfaction.
SEO / Virtual Assistant
eComm Incubator
Jan 2019 - Apr 2020 (1 year 3 months)
Provided SEO services and virtual assistance, managing customer service and administrative tasks.
Team Manager / Virtual Assistant
Synergist Solutions
Jan 2015 - Mar 2019 (4 years 2 months)
Led a team while providing virtual assistance and customer service, managing marketing and administrative tasks.
Customer Service Representative
Cyber City Teleservices
May 2012 - May 2012 (0 months)
Provided customer service support, addressing inquiries and resolving issues for clients.
Sales Representative
Shooters Guns and Ammo Inc.
Oct 2010 - Jun 2011 (8 months)
Engaged in sales and marketing activities, promoting products to customers.
Food and Beverage Staff / Front Desk Officer (Intern)
SuperFerry Shipping Lines
Aug 2010 - Sep 2010 (1 month)
Assisted in food and beverage service and front desk operations during internship.
Education
Degrees, certifications, and relevant coursework
New Era University
High School Diploma, General Studies
2006 - 2008
Completed secondary education with a focus on general studies, preparing for higher education and professional opportunities.
Notre Dame of Dadiangas for Girls
Elementary School Diploma, General Education
2000 - 2004
Completed elementary education, laying the foundation for future academic pursuits and personal development.
Mindanao Master Technical Training Center
Certificate, Hotel and Restaurant Management
2010 -
Completed a course in Hotel and Restaurant Management, focusing on the essential skills and knowledge required for the hospitality industry.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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