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Juncel BandrilJB
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Juncel Bandril

@juncelbandril

Customer Experience Agent at Alorica who handled DoorDash support across customer, merchant, and rider inquiries.

Philippines
Message

At Alorica, I handled inbound and outbound support for the DoorDash account, resolving customer, merchant, and rider inquiries while maintaining high customer satisfaction scores and resolution times.

At Vapenosis Vape Shop, I assisted customers with product inquiries, managed daily inventory, processed sales transactions, and maintained store cleanliness.

At Microsphere System Technology, I provided technical support by troubleshooting hardware, software, and basic network issues.

I completed specialized training in Food and Beverage Services at TESDA. My skills include MS Office, basic IT troubleshooting, and motorcycle navigation around Metro Manila.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

TESDA logoTE

TESDA

Vocational Certificate, Food and Beverage Services

2011 - 2012

Completed specialized training program in Food and Beverage Services.

SS

San Joaquin Kalawaan High School

High School Diploma, General Studies

2006 - 2010

Successfully completed secondary education requirements.

Tech stack

Software and tools used professionally

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