Djian Timbol

Handled customer concerns for an online food-delivery support account while following established support workflows. Used Salesforce and Taskforce to manage cases, document interactions, and maintain accurate records.

Handled direct-to-consumer sales, customer inquiries, product recommendations, transactions, and day-to-day store responsibilities. Worked independently while balancing customer service, sales, and routine store operations.

Supported laboratory activities while following established procedures and safety requirements. Handled materials and recorded information carefully in work requiring accuracy, consistency, observation, and documentation.

Supported food-service and event operations in time-sensitive environments. Coordinated preparation and service responsibilities with team members and adjusted priorities as event requirements changed.

Coordinated activities, responsibilities, updates, and follow-ups among organization members. Organized tasks and helped keep deliverables moving toward deadlines while handling multiple responsibilities.

Completed approximately two years of a Bachelor of Science in Legal Management program.

Completed approximately two years of a Bachelor of Science in Biology program.

Earned a National Certificate II in Construction Sector Carpentry.

Completed training on the roles and responsibilities of community volunteers before, during, and after a disaster.