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Jumoke MoshoodJM
Open to opportunities

Jumoke Moshood

@jumokemoshood

Virtual Assistant and customer support specialist delivering efficient client service and admin operations.

Nigeria
Message

What I'm looking for

I’m looking for a role where I can deliver reliable virtual assistant and customer support, manage calendars and correspondence, and support sales and client acquisition—working in a fast-paced environment with clear targets and strong service standards.

I’m an organized, self-motivated, and target-oriented Virtual Assistant and Customer Support Specialist with extensive experience in client relations, administrative management, and sales support. I focus on delivering efficient customer service, managing office operations, and driving client acquisition in fast-paced environments.

In my retail and banking roles, I managed customer acquisition strategies, processed account openings, guided clients through onboarding documentation, and cross-sold banking products by identifying client needs. At Wema Bank, I drove product sales through proactive outreach and resolved client inquiries to support satisfaction and retention.

I also bring strong administrative leadership from supporting executives and running day-to-day operations. As an Executive Assistant / Office Assistant, I streamlined daily operations for the CEO, managed corporate calendars, coordinated logistics and executive meetings, and drafted professional business proposals—while maintaining accurate correspondence and document handling.

Experience

Work history, roles, and key accomplishments

OM

Brand Ambassador

Oale Mobile

Feb 2019 - Oct 2019 (8 months)

Served as the primary point of contact for customer inquiries, providing product education and support. Executed targeted marketing campaigns to boost phone sales and brand visibility.

NP

Secretary / Office Assistant

Nationwide Insurance Plc

Jan 2009 - Jan 2010 (1 year)

Managed office correspondence, incoming mail distribution, and document filing systems. Interacted professionally with clients and external partners to maintain customer relations.

Education

Degrees, certifications, and relevant coursework

NN

National Youth Service Corps (NYSC)

NYSC Certificate, National Service

2016 - 2017

Completed the NYSC program and received a NYSC certificate.

Bayero University Kano logoBK

Bayero University Kano

Bachelor of Science (B.Sc.), Political Science

2012 - 2015

Earned a Bachelor of Science (B.Sc.) in Political Science at Bayero University Kano.

Bayero University Kano logoBK

Bayero University Kano

Diploma, Public Administration

2010 -

Completed a Diploma in Public Administration at Bayero University Kano.

II

ISP Computer Institute

Diploma, Information Technology

2008 -

Completed a Diploma in Information Technology at ISP Computer Institute.

ALX Africa logoAA

ALX Africa

Virtual Assistant Certification, Virtual Assistant

Completed a Virtual Assistant certification with ALX Africa.

Tech stack

Software and tools used professionally

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