Chika Ugorji

I am a proactive and detail-oriented Virtual and Executive Assistant with hands-on experience supporting executives, managing calendars, and improving customer retention. I combine strong administrative discipline with a solutions-focused approach to everyday business challenges.

I have delivered results across virtual assistance, executive support, sales, and customer success roles for Lagos-based companies, handling calendar and email management, travel coordination, CRM upkeep, and reporting. I consistently streamline workflows and maintain confidentiality while ensuring timely communication.

As a Sales Executive and Business Development specialist, I drove revenue, managed inventory and stock replenishment, identified new sales opportunities, and prepared sales and retention reports to support management decisions. I built and nurtured client relationships that improved satisfaction, loyalty, and reduced churn.

I hold a B.Sc. in Mass Communication and a diploma in Desktop Publishing/Graphics Design, and I seek remote roles where I can apply my organizational skills, customer-service focus, and sales experience to help teams scale efficiently.