jullietachieng onyango

I am a dedicated Customer Support Virtual Assistant with over five years of hands-on experience in delivering exceptional support and resolving customer concerns efficiently. My career has been driven by a deep commitment to customer satisfaction, clear communication, and problem-solving. I thrive in fast-paced environments, whether in retail or online support channels, and I take pride in creating positive experiences that foster customer loyalty.

Throughout my career, I have managed daily operations of online stores, provided customer service by handling inquiries, and processed returns or exchanges. My analytical skills allow me to analyze sales data and provide actionable insights to improve store performance and customer satisfaction. I am proficient in using various CRM systems and have a strong foundation in administrative tasks, ensuring accuracy and on-time delivery in all my responsibilities.