At JUNURI, I conduct organizational assessments that combine survey, demographic, performance, and employee listening data, then turn the findings into actionable recommendations for leadership. I also consult on evidence-based strategies for workforce engagement, performance, and organizational effectiveness.
At FEMA, I led four competency modeling and job analysis studies covering 150+ occupational series and achieving 92% workforce coverage. I also designed and administered validation surveys and structured interview protocols to support consistent, defensible selection decisions.
At FEMA, I partnered with stakeholders on employee experience, climate, and exit research, translating findings into recommendations impacting 22,000+ employees. I received the 2024 DHS Secretary’s Innovation Award for work integrating user behavior, feedback, and workforce mobility analytics into FEMA’s Career Path Tool, increasing utilization by 28%.
At USPS, I designed workforce data strategies and reported demographic findings for a workforce of over 600,000 employees. Earlier, I led engagement research and managed the MoverSource partnership for the Change-of-Address program, using research insights to support initiatives that increased annual USPS profit share by $1.4M.
