At APTMetrics, I led virtual job analysis and job analysis focus groups for Fortune 50/100 client organizations, gathering feedback from SMEs, managers, and senior leaders to validate and refine content. I also developed technical documentation and final deliverables for client projects.
I drafted job content using existing materials, SME interviews, AI-assisted drafting, and industry benchmarking. I also developed situational judgment test scenarios and items for client selection assessments.
As a Product Solutions Consultant, I administered client assessment programs end-to-end and supported internal and client administrators on assessment platforms. I led quality control testing and tracked defects with developers.
At U.S. Xpress Enterprises, I partnered with HR to deliver an internal COVID-19 crisis communication plan for frontline company truck drivers, and led daily internal and external communications for the organization, including all social media channels, email campaigns, and internal updates and newsletters.

