Ju Lien

I am a dedicated customer service professional with a strong background in Information and Communication Technology.

My education at Ho Technical University has equipped me with a Bachelor of Technology, enhancing my technical skills and understanding of customer needs.

I pride myself on my ability to maintain a high level of professionalism and courtesy while addressing client concerns, ensuring their satisfaction and loyalty.

Throughout my career, I have demonstrated my commitment to exceptional customer support, achieving high Customer Satisfaction scores in my role as a Customer Service Representative at Jay Tech Solutions.

My experience includes educating and coordinating with clients, resolving issues efficiently, and maintaining detailed documentation.

I continuously seek to improve my skills through online courses focused on Customer Relationship Management and Customer Experience.