Open to opportunities

Erica Tagoe

@ericatagoe

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Dedicated customer service representative skilled in resolving issues and building relationships.

Ghana

Message

What I'm looking for

I am looking for a customer-facing role where I can use strong communication and problem-solving skills, work with supportive teams, grow with training, and help improve customer satisfaction and operational accuracy.

I am a dedicated and enthusiastic customer service professional with proven experience managing front desk operations, handling incoming calls, and processing enrollment documents accurately. I deliver exceptional customer experiences through strong communication, active listening, patience, and attention to detail.

I adapt quickly to new technologies and procedures, using help desk systems, live chat platforms, and accurate data entry to resolve concerns and maintain positive relationships with customers, students, parents, and staff while supporting organizational goals.