Julian Aguirre
@julianaguirre
I improve guest experiences through multilingual hospitality operations and support.
AustraliaWhat I'm looking for
I've supported guest journeys across Bounce Magnetic Island, Aquarius Backpackers Hostel, Sodexo Australia, Yamamizuki Resort, Ipanema Flats, and 360 Arts & Culture Hostel.
Across hotels, resorts, hostels, vacation rentals, and remote accommodation facilities, I manage check-ins, check-outs, reservations, booking changes, payments, guest communications, and service issue resolution. I work with Booking.com, Hostelworld, Agoda, Goki, and guest management systems to keep operations accurate and guests supported.
At Sodexo Australia, I contributed across reception, housekeeping, kitchen, maintenance, and common-area operations while maintaining service, safety, and cleanliness standards.
My background in Social and Cultural Anthropology and community support work helps me communicate with empathy across cultures. I've worked in Australia, Japan, Spain, Italy, and Argentina, and bring advanced English and Italian alongside native Spanish to customer-facing hospitality environments.
Experience
Work history, roles, and key accomplishments
Receptionist & Operations Support
Bounce Magnetic Island
Jan 2025 - Jan 2026 (1 year)
Managed guest check-ins, check-outs, and reservations. Assisted international guests and resolved service-related issues, coordinating with housekeeping and maintenance teams.
Supported hospitality operations within large-scale remote accommodation facilities. Worked across reception, housekeeping, kitchen, maintenance, and common area operations, assisting residents and guests while maintaining high service, safety, and cleanliness standards.
Receptionist
Aquarius Backpackers Hostel
Jan 2024 - Jan 2025 (1 year)
Managed reservations, guest arrivals and departures in a high-volume hostel environment. Assisted guests through multiple communication channels, handled booking modifications, payments, and operational inquiries.
Community Support Worker
Townsville Multicultural Support Group
Jan 2024 - Jan 2025 (1 year)
Supported migrant and refugee communities through community engagement programs. Facilitated communication and provided guidance to individuals from diverse cultural backgrounds.
Receptionist & Guest Services
Yamamizuki Resort
Jan 2019 - Dec 2019 (11 months)
Delivered front desk and guest support services in a traditional Japanese resort. Assisted domestic and international guests throughout their stay, coordinating reservations and guest requests.
Receptionist & Guest Relations
Ipanema Flats
Jan 2018 - Jan 2019 (1 year)
Managed guest communications for short-term vacation rentals. Coordinated reservations, check-ins, check-outs, and guest support, assisting with accommodation-related inquiries and issue resolution.
Receptionist
360 Arts & Culture Hostel
Jan 2018 - Jan 2019 (1 year)
Managed front desk operations, reservations, and guest services. Assisted international travelers with bookings, local information, and problem resolution, ensuring positive guest experiences in a multicultural environment.
Education
Degrees, certifications, and relevant coursework
National University of San Martín
Bachelor's Degree, Social and Cultural Anthropology
Bachelor's degree in Social and Cultural Anthropology.
Tech stack
Software and tools used professionally
Availability
Location
AustraliaAuthorized to work in
Job categories
Skills
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