Open to opportunities

Sara Bianchini

@sarabianchini

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Detail-oriented customer service professional delivering high-quality support in fast-paced hospitality settings.

Zimbabwe

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What I'm looking for

I’m looking for a remote-friendly or customer-facing role where I can use my communication and problem-solving strengths to support guests and customers. I thrive in fast-paced environments, value teamwork, and aim to deliver reliable, high-quality service.

I’m a detail-oriented, customer-focused professional with international experience across tourism and hospitality environments. I’m skilled in communication, problem solving, and delivering high-quality customer support while staying calm and organized in fast-paced settings.

In tourism, I worked as a Tourism information point intern in Peschiera del Garda, assisting international visitors with local attractions, transportations, accommodations, and activities. I offered tailored recommendations, helped distribute maps and brochures, and handled guest inquiries in a friendly but professional manner.

Across Australia, I delivered front-of-house service as a Belltop cafe front of house staff and provided full table service as a waitress. I also worked as a barista at Mooz café—preparing coffee beverages, taking orders, handling payments, and operating POS—then moved into housekeeping at The Benson Hotel, maintaining guest rooms to high standards in a busy 4.5-star environment. Most recently, I’ve provided food and beverage service for corporate and private events with The Fresh Collective.

Experience

Work history, roles, and key accomplishments

Catering Staff

The Fresh Collective

Feb 2026 - Apr 2026 (2 months)

Provided food and beverage service for corporate and private events, ensuring smooth set-up and pack-down. Delivered professional customer service in fast-paced environments.

Food Service event support Set Up And Pack Down Corporate Events Customer Service Teamwork Time Management

Housekeeping Attendant

The Benson Hotel

Jul 2025 - Jan 2026 (6 months)

Maintained guest rooms to high standards by ensuring cleanliness, organization, and comfort in a busy 4.5-star hotel environment. Worked efficiently while supporting daily room preparation needs.

Housekeeping Room Cleaning & Preparation Organization Guest Comfort Attention To Detail Time Management

Barista

Mooz Cafe

Jul 2024 - Dec 2024 (5 months)

Prepared a variety of coffee beverages, took orders, and handled payments while operating the POS system. Maintained cleanliness and organization of the coffee station and completed end-of-day closing procedures, including cash handling and balancing daily takings.

Order Taking POS systems Cash Handling End Of Day Procedures Cleaning And Organization Customer Service POS

Waitress

OPA Greek Restaurant

Feb 2024 - Jun 2024 (4 months)

Provided full table service in a fast-paced restaurant by managing orders and guest requests. Worked with the team to ensure a positive dining experience.

Order Management Customer Service Teamwork Fast Paced Communication

Front of House Staff

Belltop Cafe

Jan 2024 - Jun 2024 (5 months)

Delivered customer service in a fast-paced café by taking orders, handling payments, and supporting daily operations. Coordinated with the kitchen and assisted with preparations to maintain smooth service during peak hours.

Customer Service Order Taking Support Operations Teamwork Team Collaboration Time Management

Tourism Information Point Intern

Peschiera Del Garda

Jun 2022 - Sep 2022 (3 months)

Assisted international visitors by providing information about local attractions, transport, accommodations, and activities. Offered tailored recommendations and handled guest inquiries, including distributing maps, brochures, and promotion materials.

Customer Service Recommendations Communication Problem Solving Cross Cultural Communication Attention To Detail