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@juliabaggett
Compassionate professional specializing in geriatrics and human services.
I am Julia M. Baggett, a dynamic and compassionate professional with a master’s degree in psychology specializing in geriatrics. With extensive experience in office coordination, patient scheduling, and compliance within social services and healthcare settings, I have a proven ability to enhance operational efficiency and manage client relations effectively. My background has equipped me with the skills to support organizational growth while maintaining a calm demeanor in high-pressure environments.
Throughout my career, I have successfully managed scheduling for counselors, collaborated with external medical facilities, and ensured compliance with HIPAA and insurance policies. My key achievements include contributing to the growth of a newly established mental health facility and receiving commendations for customer service excellence. I am now seeking to transition into a counseling or geriatric care role where my expertise in human services can drive positive outcomes and improve the lives of those I serve.
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Work history, roles, and key accomplishments
Care Counseling
Feb 2021 - Nov 2021 (9 months)
Managed scheduling for counselors and coordinated client referrals at a mental health facility. Ensured compliance with HIPAA and assisted with EMR updates, contributing to operational efficiency and client satisfaction.
Laurel Oaks Behavioral Health Center
Jun 2020 - Aug 2020 (2 months)
Facilitated client registration and scheduling in a high-volume mental health center while managing IT systems to ensure data security and compliance with safety regulations.
Newnan Neurology
May 2019 - Jan 2020 (8 months)
Managed patient files, insurance claims, and appointment scheduling in a neurology practice, supporting billing processes and enhancing operational efficiency.
Degrees, certifications, and relevant coursework
Master of Science, Psychology
2019 - 2021
Completed a Master of Science in Psychology with a specialization in Geropsychology, focusing on the psychological aspects of aging and the mental health needs of older adults.
Bachelor of Science, Health & Human Services
2009 - 2013
Grade: 3.75 GPA
Activities and societies: Dean’s List (All Terms)
Earned a Bachelor of Science in Health & Human Services, graduating Magna Cum Laude with a GPA of 3.75. Focused on the principles of health care and social services.
Software and tools used professionally
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