Juliana Arowolo
@julianaarowolo
Detail-oriented customer service professional with strong administrative and organizational skills.
What I'm looking for
I am a detail-oriented customer service and administrative professional with three years of experience supporting corporate and public-sector operations. I excel at customer communication, problem-solving, and maintaining accurate data systems that keep teams organized and responsive.
In prior roles I improved filing systems to speed information retrieval and supported high-volume correspondence and scheduling for multiple clients. I handled important client calls with professionalism and resolved customer issues through effective damage control and empathy.
During a service year with the Nigerian Immigration Service and volunteer work with the Office of the Former Governor of Ekiti State, I demonstrated discretion managing confidential records and coordinating relief distribution under pressure. I am HubSpot certified and comfortable using CRM tools, Microsoft Office, and Google Workspace.
I am seeking opportunities where I can apply my organizational strengths, customer-first mindset, and administrative experience to deliver exceptional support and improve operational efficiency.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Nigerian Immigration Service
Apr 2022 - Apr 2023 (1 year)
Handled client calls and correspondence professionally, resolved customer issues through damage control, and maintained confidential records with accurate documentation.
Volunteer Assistant
Office of the Former Governor of Ekiti State
Nov 2021 - Feb 2022 (3 months)
Collaborated with the governor's team to support displaced students by assisting distribution of food and essential supplies, demonstrating empathy and effective communication.
Administrative Assistant
Mission Trybe Nigeria
Dec 2020 - Sep 2021 (9 months)
Enhanced customer satisfaction through timely communication, handled correspondence, and managed tasks to maintain efficient remote workflow.
Administrative Assistant
Global Owl
Jan 2019 - Dec 2020 (1 year 11 months)
Managed data entry and maintained accurate customer files, coordinated meetings and schedules, and improved filing system efficiency for faster information retrieval.
Education
Degrees, certifications, and relevant coursework
Juliana hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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