Judith Anyirah
@judithanyirah
Results-driven customer support professional delivering high-quality remote service to U.S. customers through multiple channels.
What I'm looking for
I’m a results-driven Customer Service Professional with over two years of remote experience supporting U.S. customers through phone, email, SMS, and CRM systems. I’m known as a Top Performer Gold award recipient for outstanding results.
In my current role as a Customer Opportunity Representative (Remote), I manage 200–300 customer interactions daily while maintaining professionalism, accurate documentation, and exceptional customer satisfaction. I keep CRM records up to date, document customer interactions, schedule appointments, and complete timely customer follow-ups.
I’m comfortable collaborating with cross-functional teams to resolve customer issues efficiently, and I focus on clear communication and strong problem solving to improve outcomes. I also bring a solid background in customer support, sales support, administrative assistance, and remote collaboration.
As a Virtual Assistant (Freelance), I support clients with email management, scheduling, data entry, internet research, file organization, and administrative support. I bring the same attention to detail, reliability, and responsiveness to every task—because customers and clients deserve accurate, timely service.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Freelance
Jan 2024 - Present (2 years 6 months)
Provided clients with email management, scheduling, data entry, internet research, file organization, and administrative support.
Customer Opportunity Representative
Perfect Trust Montaigne AH Ltd
Apr 2024 - Jun 2026 (2 years 2 months)
Delivered customer service to U.S. customers via phone, email, SMS, and WhatsApp, managing 200–300 interactions daily. Maintained accurate CRM records, scheduled appointments, completed follow-ups, and earned Top Performer Gold recognition for exceeding performance expectations.
Education
Degrees, certifications, and relevant coursework
University of Maiduguri
Bachelor of Engineering, Mechanical Engineering
Earned a Bachelor of Engineering in Mechanical Engineering from the University of Maiduguri.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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