Juan User
@juanuser12
I build reliable IT systems, automate workflows, and keep operations running smoothly.
United StatesWhat I'm looking for
At True Air HVAC, I designed and deployed centralized server infrastructure, standardized office access, and migrated legacy data to new hardware with zero data loss. I provide ongoing end-user support, troubleshoot desktops and office devices, and maintain secure file management and backups.
At National Auto Insurance Agency, I combined operations leadership with in-house IT support, built a Python-based quoting system, and created Google Sheets and SMS tracking workflows that reduced policy cancellations by 50%. I’ve also developed SOPs, trained 10+ employees, managed relationships with 150+ dealerships, and support users in both English and Spanish.
Experience
Work history, roles, and key accomplishments
IT Systems Administrator
True Air HVAC Inc.
Jan 2025 - Present (1 year 7 months)
Designed and deployed centralized server infrastructure for company-wide data backup and file management. Executed secure data migration from legacy systems to new hardware with zero data loss.
Director of Operations
National Auto Insurance Agency
Feb 2024 - Present (2 years 6 months)
Served as in-house IT support, troubleshooting printer, computer, and workstation issues across the office. Designed and implemented a Python-based quoting system and built a Google Sheets + SMS tracking system, reducing policy cancellations by 50%.
Licensed Insurance Agent
National Auto Insurance Agency
Jul 2022 - Feb 2024 (1 year 7 months)
Quoted, sold, and serviced hundreds of auto insurance policies via phone and in person. Built strong client relationships driving retention and referrals.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Science, Business Administration
Pursuing a Bachelor of Science in Business Administration with an expected graduation in 2027.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Juan?
You can contact Juan and 90k+ other talented remote workers on Himalayas.
Message JuanGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
