Juan Esteban Navas Tellez
@juanestebannavastell
I’m a bilingual executive assistant delivering remote calendar, inbox, and project coordination for U.S. executives and founders.
ColombiaWhat I'm looking for
I’m a bilingual executive assistant with 5+ years of experience providing high-level remote support to U.S.-based executives and founders. I manage complex calendars, inboxes, cross-timezone scheduling, and executive documentation in fast-paced environments.
I’m known for operating independently with minimal supervision—anticipating executive needs, maintaining strict confidentiality, and ensuring nothing slips through the cracks. In freelance executive support, I managed fully integrated calendars, coordinated meetings across time zones, and drafted professional replies and executive-ready materials.
I also track execution end-to-end: I record meeting notes, maintain task trackers, and proactively follow up with stakeholders until action items are completed and closed. My proactive workflow management helped reduce executive administrative overhead by ~40%.
Beyond executive support, I’ve led customer-facing operations—supervising a 15+ agent team, producing KPI reports and operational dashboards, and creating SOPs and checklists to standardize performance. I bring clear bilingual communication (EN/ES), strong critical thinking, and dependable execution to every engagement.
Experience
Work history, roles, and key accomplishments
Virtual Office Assistant
DYD for Good
Mar 2023 - Present (3 years 4 months)
Provided high-level remote executive support to multiple U.S.-based founders and business owners, managing integrated calendars, cross-timezone meetings, and daily inbox triage. Drafted routine communications and prepared presentations, reports, agendas, and meeting notes while tracking tasks to completion and maintaining strict confidentiality.
Managed day-to-day operations for a 15+ agent team, coordinating schedules, delegating tasks, tracking performance, and ensuring accountability across responsibilities. Produced weekly KPI reports and operational dashboards, maintained confidential employee and payroll records, and created/enforced SOPs and checklists to standardize execution.
Delivered bilingual executive-grade communication to U.S.-based clients by managing technical and billing account cases. Coordinated complex resolutions with cross-team collaboration and maintained meticulous CRM documentation with clear written follow-through.
Handled high-volume bilingual customer communications while maintaining accurate records and providing professional, reliable service. Ensured dependable support across all client interactions in the TURO campaign environment.
Education
Degrees, certifications, and relevant coursework
Universidad Externado de Colombia
Bachelor of Science, Business Administration
2025 -
Pursuing a B.S. in Business Administration at Universidad Externado de Colombia starting January 2025.
Colegio Emmanuel d'Alzon
High School Diploma, Accounting
2010 - 2021
Completed a high school diploma with a basic accounting track at Colegio Emmanuel d'Alzon from February 2010 to November 2021.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
Skills
Interested in hiring Juan Esteban?
You can contact Juan Esteban and 90k+ other talented remote workers on Himalayas.
Message Juan EstebanGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
