Juan DavidJD
Open to opportunities

Juan David

@juandavid4

Customer-focused support agent with 6 years of experience.

Argentina

What I'm looking for

I am looking for a role that allows me to leverage my customer service expertise while fostering a positive and collaborative work environment.

I am a dedicated customer support professional with over six years of experience in delivering exceptional service. My journey began at Blizzard, where I honed my skills in technical troubleshooting and customer issue resolution. I take pride in my ability to manage high volumes of inquiries through various channels, ensuring that each customer receives prompt and effective assistance.

Currently, I am expanding my horizons as a Cultural Manager at the Council of Bahia Blanca, where I engage with the community through event planning and stakeholder collaboration. My passion for optimizing customer journeys drives me to continuously seek improvements in service delivery, making me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

National University of Buenos Aires logoNA

National University of Buenos Aires

Bachelor's Degree, Sociology

2009 - 2012

Completed a Bachelor's Degree in Sociology, focusing on social structures, cultural dynamics, and community engagement. Developed critical thinking and analytical skills through various research projects and coursework.

Tech stack

Software and tools used professionally

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Juan David - Cultural Manager - COUNCIL OF BAHIA BLANCA | Himalayas