Matias Nicolas

I am an empathetic and resourceful individual with a strong ability to adapt to various situations. My experience in customer success has equipped me with the skills necessary to manage queries and complaints effectively, ensuring that I deliver positive results in every role I undertake. I thrive in environments that require teamwork and assertive communication, and I am always eager to learn and grow professionally.

During my time at Manpower, I successfully resolved disputes during the after-sales process and managed customer interactions through various channels, including social media. My ability to conduct conversations fluently in English and Portuguese has allowed me to connect with a diverse clientele, enhancing their experience and satisfaction. I am committed to improving workflows and processes, and I believe that my proactive approach to identifying and resolving issues can significantly contribute to any organization.