Juan Carlos Mejía
@juancarlosmeja
Experienced sales representative with a passion for customer care.
What I'm looking for
I am a highly motivated professional with extensive experience in customer care and sales. My journey began as a Tennis Instructor, where I honed my interpersonal skills, followed by roles in various customer service positions. I have worked as a Cafeteria Attendant and Administrative staff, and as a Sales Representative at Patprimo and Merkadia, where I excelled in providing exceptional customer service and support.
Throughout my career, I have developed a strong ability to connect with clients, understand their needs, and provide tailored solutions. My experience in customer service support, including chat and calls, has equipped me with the skills to handle diverse customer inquiries effectively. I am dynamic, proactive, and always eager to take on new challenges that foster both personal and professional growth.
Experience
Work history, roles, and key accomplishments
Customer Care / Sales Representative
24/7.ai BPO
Aug 2024 - Present (11 months)
Provided comprehensive customer service support via chat and calls, resolving inquiries and addressing client concerns efficiently. Successfully promoted and sold services/products, and scheduled appointments for insurance and other offerings.
English Teacher A1 (Private)
SuperProf
Dec 2023 - Present (1 year 7 months)
Delivered personalized English language instruction to private students at the A1 level, adapting lessons to individual learning styles. Developed engaging curriculum materials to facilitate language acquisition.
Sales Representative SuperMarket
Merkadia la 17
Jan 2023 - Present (2 years 6 months)
Assisted customers with product selection and inquiries, driving sales within a supermarket environment. Managed product stocking and ensured a clean, organized sales floor.
Sales Representative
Patprimo – NASES EST S.A.S
Nov 2019 - Present (5 years 8 months)
Engaged with customers to promote and sell products, consistently meeting sales targets during peak seasons. Provided excellent customer service and maintained product displays.
Cafeteria Attendant and Administrative
UTS
Jan 2018 - Present (7 years 6 months)
Managed daily cafeteria operations, including food service and inventory control. Performed administrative tasks such as record-keeping and customer inquiries to ensure smooth workflow.
Tennis Instructor
Tennis de Campo S.A.S
Aug 2017 - Present (7 years 11 months)
Provided professional tennis instruction to individuals and groups, focusing on skill development and game strategy. Managed court bookings and ensured a positive learning environment for all participants.
Education
Degrees, certifications, and relevant coursework
UIS (Universidad Industrial de Santander)
Undergraduate Degree (Paused), Social Work
Pursued studies in Social Work at UIS, focusing on social theories and practical applications. Education is currently paused.
I.E. MAIPORE
Elementary School Diploma, General Studies
Completed elementary education, building foundational knowledge across various subjects.
I.T.S DAMASO ZAPATA
High School Diploma, General Studies
Completed high school education, gaining a broad understanding of academic disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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