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Nicolas AvilanNA
Open to opportunities

Nicolas Avilan

@nicolasavilan

Entry-level customer service and business-minded professional skilled in Excel and AI-driven process optimization.

Colombia
Message

What I'm looking for

I’m looking for an entry-level role where I can combine customer service with data support using Excel and strategic AI to improve productivity. I want to learn fast, contribute to results, and apply my interests in market analysis and corporate innovation.

I’m an International Business student at EAN University and a Business Administration student at San Ignacio University, with a strong interest in global business, market analysis, and corporate innovation. I’m proactive, responsible, and results-oriented, with excellent teamwork abilities and adaptability in dynamic environments.

I bring practical experience from serving as a Bilingual Agent, providing customer service and sales support while developing communication, negotiation, and problem-solving skills. I’ve also supported leadership and group management as a youth group advisor, building confidence in collaboration and responsibility.

To support decision-making, I worked as a Data Entry Assistant, performing data entry, creating tables, and managing records in Excel to optimize data analysis. I also leverage Microsoft Office tools and the strategic use of artificial intelligence to optimize processes and improve productivity, and I’ve contributed to social impact work through the Proyecto de Vida Foundation.

Experience

Work history, roles, and key accomplishments

IN

Data Entry Assistant

Independent

Jan 2023 - Jan 2024 (1 year)

Performed data entry, created tables, and managed records in Excel to support data analysis and decision-making.

CV

Advisor

Camp Vacamas

Jun 2021 - Aug 2021 (2 months)

Led youth groups by organizing activities and ensuring participants' well-being, supporting leadership and group management.

Education

Degrees, certifications, and relevant coursework

SU

San Ignacion University

Business Administration

2024 - 2026

Activities and societies: Emphasis on business management and organizational leadership.

Fifth-semester Business Administration student emphasizing business management and organizational leadership.

EAN University logoEU

EAN University

International Business

2022 - 2026

Activities and societies: Focus areas include foreign trade, sustainability, and entrepreneurship.

Seventh-semester International Business student with a focus on foreign trade, sustainability, and entrepreneurship.

CV

Colegio Cooperativo Pablo VI

Technical High School Diploma, Computer-Aided Industrial Drawing

2009 - 2020

Technical high school diploma specializing in Computer-Aided Industrial Drawing.

Tech stack

Software and tools used professionally

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