JWJoshua Washington
@joshuawashington
Dedicated professional skilled in customer service and problem-solving.
United StatesWhat I'm looking for
I am a dedicated young professional with a strong background in customer service, time management, and trend tracking. My experience includes processing applicant registrations at FEMA, where I ensured accurate data entry and compliance with privacy regulations. I take pride in my ability to communicate effectively and build positive relationships, which has helped me exceed goals consistently.
Throughout my career, I have demonstrated adaptability and a willingness to learn, mastering new registration systems and software upgrades. My roles have ranged from an overnight stocker at Walmart to an unarmed security officer, where I focused on maintaining safety and security. I am eager to tackle new challenges and contribute to team success while advancing organizational objectives with dedication and enthusiasm.
Experience
Work history, roles, and key accomplishments
Helpline / Registration Intake
FEMA / Senture
Nov 2024 - Present (8 months)
Processed applicant registrations efficiently, ensuring accurate data entry and compliance with privacy regulations. Maintained accurate records by updating applicant demographics, insurance, and financial information.
Unarmed Security Officer
Securitas Security Services
Jan 2023 - Nov 2024 (1 year 10 months)
Patrolled assigned sites to prevent theft or deter illegal activities within the perimeters. Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Overnight Stocker
Walmart
Mar 2024 - Nov 2024 (8 months)
Organized and stocked merchandise efficiently to optimize sales floor accessibility. Collaborated with team members to maintain inventory accuracy and product visibility.
Store Attendant
Target
Jan 2022 - Jan 2023 (1 year)
Assisted customers with purchases, locating items, and joining reward programs. Performed inventory control, including counting and stocking merchandise.
Customer Support Specialist
Center One
Jan 2021 - Jan 2021 (0 months)
Met personal, team, and company goals in a customer service environment. Built trusting relationships with customers to better understand their needs.
Education
Degrees, certifications, and relevant coursework
Monroe College
Associates, Business Management
Studied business management principles and practices. Developed skills in areas such as organizational behavior, marketing, and financial management.
Plainfield High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and social skills.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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