MPMr Phillip
@mrphillip
Customer service and sales expert with strong problem-solving skills.
United StatesWhat I'm looking for
I am a dedicated customer service and sales expert with a proven ability to identify customer needs and deliver effective solutions. My experience spans various roles, including Sales Associate and Security Guard, where I honed my skills in client relations, merchandising, and team collaboration. I pride myself on being a team player while also thriving in independent work environments.
Throughout my career, I have consistently demonstrated strong time management and communication skills. My role as a Package Handler at FedEx allowed me to enhance operational workflows through efficient loading and securing of packages, while my time as a Security Guard involved maintaining safety and security protocols to foster trust and satisfaction among clients. I am eager to leverage my diverse skill set in a challenging new role.
Experience
Work history, roles, and key accomplishments
Security Guard
FPI Security
Jan 2022 - Present (3 years 6 months)
Patrolled property to ensure safety, reducing incidents through constant vigilance. Prevented unauthorized access, strengthening security measures. Monitored entrances, controlled access, and maintained order effectively.
Package Handler
FedEx
Feb 2021 - Present (4 years 5 months)
Efficiently loaded and secured packages for timely deliveries, enhancing operational workflow. Contributed to team efficiency by organizing and securing deliveries, ensuring safe transport.
Security Guard
FPI Security
Apr 2020 - Present (5 years 3 months)
Patrolled property ensuring safety, reducing incidents by maintaining vigilance. Prevented unauthorized access to restricted areas, enhancing security protocols.
Forklift Operator
Coca Cola
Apr 2020 - Present (5 years 3 months)
Efficiently organized and reassembled pallets, ensuring smooth warehouse operations. Loaded and unloaded trailers and trucks, improving logistics efficiency. Maintained accurate inventory records, enhancing stock management.
Ticket Agent
Bags Inc
Feb 2018 - Present (7 years 5 months)
Completed order transactions and generated travel documentation and detailed itineraries. Addressed customer inquiries and concerns, offering directions and constructive feedback.
Stock Clerk
Duane Reade
May 2012 - Present (13 years 2 months)
Efficiently organized product storage, enhancing accessibility and inventory accuracy. Handled customer transactions swiftly, improving checkout efficiency and satisfaction.
Education
Degrees, certifications, and relevant coursework
Pathway To Graduation
GED, General Education
Completed the General Education Development program, demonstrating proficiency across core academic subjects. Developed foundational knowledge and skills essential for further education and career advancement.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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