Joshua Gian
@joshuagian
Motivated script writer with expertise in data annotation and customer service.
What I'm looking for
I am a motivated and detail-oriented professional with a diverse skill set in script writing, data annotation, virtual assistance, and chat moderation. My experience spans across various roles where I have honed my communication skills and problem-solving abilities. I am dedicated to client satisfaction and strive to contribute to a company's success by delivering exceptional service.
In my recent role as a Script Writer at Austin Macauley Publishers, I developed creative scripts and narratives based on provided video prompts, ensuring cohesive storylines that engage audiences. My background in data annotation at CVAT.AI allowed me to work with machine learning projects, where I meticulously labeled and verified data accuracy. Additionally, my experience as a Customer Service Representative at Chevron Company equipped me with the skills to enhance service delivery and customer satisfaction through effective communication and upselling techniques.
Experience
Work history, roles, and key accomplishments
Data Annotator
CVAT.AI
Dec 2021 - Present (3 years 7 months)
Accurately and efficiently annotated and labeled data using annotation tools like Label Box. Reviewed and verified the accuracy of the annotated data, ensuring consistency by following detailed guidelines and instructions.
Chat Moderator
Seluna Agency
Feb 2023 - Apr 2024 (1 year 2 months)
Drove sales by crafting persuasive conversations that encouraged upsells, tips, and premium content purchases, directly contributing to model earnings. Maintained long-term relationships with subscribers, ensuring consistent communication and personalized interactions to foster loyalty and repeat engagement.
Script Writer
Austinmacauley Publishers
Nov 2023 - Feb 2024 (3 months)
Developed creative scripts and narratives based on provided video prompts, crafting cohesive storylines that flow through multiple scenes. Continuously refined scriptwriting techniques to enhance scene description and narrative flow.
Transcriptionist
Transcription Staff
Jul 2022 - May 2023 (10 months)
Accurately transcribed audio and video content, maintaining attention to detail and adhering to confidentiality protocols. Consistently met tight deadlines, delivering clean transcripts across diverse industries, including medical and academic content.
Customer Service Representative
Chevron Company
May 2022 - Jan 2023 (8 months)
Served as the primary point of contact for customers, resolving inquiries and providing tailored recommendations. Collaborated closely with teams to enhance service delivery and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Multimedia University of Kenya
Bachelor of Science, Mechanical and Manufacturing Engineering
2021 -
Currently pursuing a Bachelor of Science in Mechanical and Manufacturing Engineering. This program focuses on the principles of mechanical design, manufacturing processes, and engineering applications.
Butula High School
High School Certificate, General Studies
2017 - 2020
Obtained a High School Certificate. This foundational education provided a broad range of academic skills and knowledge.
Bloggers Association of Kenya
Certificate, Blogging and Content Writing
2021 -
Completed a Certificate in Blogging and Content Writing. This program provided foundational knowledge in creating engaging blog content and effective writing strategies.
Availability
Location
Authorized to work in
Social media
Job categories
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