JW
Open to opportunities

Joseph Wilson

@josephwilson

Dedicated banking professional with a passion for self-growth and improvement.

United States

What I'm looking for

Seeking a challenging role that leverages my skills in fraud investigation and customer service, with opportunities for growth and self-improvement.

As a seasoned banking professional, I have honed my skills in fraud investigation, commercial loan management, and customer service. With a strong background in the financial industry, I have developed a keen eye for detail and a passion for delivering exceptional service to customers. Throughout my career, I have consistently demonstrated my ability to analyze complex data, identify patterns, and detect fraud.

In my current role as a Sr. Fraud Investigator at Citizens Bank, I have successfully adhered to regulations, completed full account reviews, and analyzed account data to ensure customer security. Prior to this, I have held various roles within the bank, including Commercial Loan Specialist, Business Banking Specialist, and Retail Banking Specialist, where I have developed strong relationships with customers and provided excellent service.

I am committed to continuous self-growth and improvement, and I am excited to bring my skills and experience to a new challenge.

Experience

Work history, roles, and key accomplishments

CB
Current

Sr. Fraud Investigator

Citizens Bank

Mar 2023 - Present (2 years 3 months)

Adhering to regulations, completing full account reviews, analyzing account data, and detecting fraud to ensure customer account security.

CB

Commercial Loan Specialist

Citizens Bank

Jul 2022 - Aug 2022 (1 month)

Reviewed and assisted with commercial loan accounts, submitted maintenance requests, and processed line of credit advances.

CB

Business Banking Specialist

Citizens Bank

Sep 2021 - Jul 2022 (10 months)

Resolved business customer inquiries, monitored small business accounts, and informed customers about new products and lending solutions.

CB

Retail Banking Specialist

Citizens Bank

Apr 2020 - Aug 2021 (1 year 4 months)

Provided product knowledge, identified transaction errors, and resolved customer account issues.

Education

Degrees, certifications, and relevant coursework

Joseph hasn't added their education

Don't worry, there are 90k+ talented remote workers on Himalayas

Tech stack

Software and tools used professionally

Interested in hiring Joseph?

You can contact Joseph and 90k+ other talented remote workers on Himalayas.

Message Joseph

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Joseph Wilson - Sr. Fraud Investigator - Citizens Bank | Himalayas