Marissa Watson

I am a results-driven fraud investigator and lending processor with experience at major financial and technology organizations. I combine strong relationship-building and communication skills with disciplined attention to detail to process high volumes of transactions, identify suspicious activity, and recommend appropriate resolutions while maintaining regulatory compliance.

I have a proven track record of driving process improvements, training colleagues, and balancing customer advocacy with company policy. I routinely manage 250–300 invoices or high-volume casework weekly, handle identity-theft and fraud claims, and support cross-functional projects to enhance operational accuracy and customer experience.