I am seeking a role that offers opportunities for growth, challenges to continually develop my skills, and a supportive team environment where I can contribute meaningfully while aligning with the client's values.
JWLooking for a job
Joseph Wangeci
@josephwangeci
I am a customer care support agent and also an IT Expert based in Kenya.
KenyaWhat I'm looking for
I am an IT and customer care expert with a strong technical background and a knack for solving complex issues. My skills span system administration, network management, and software troubleshooting. In customer care, I excel at providing exceptional support and building positive client relationships through effective communication. I am committed to delivering personalized solutions that surpass customer expectations. My ability to bridge technical complexities with customer concerns makes me a valuable asset in both IT and customer service roles
Experience
Work history, roles, and key accomplishments
FRCustomer care service, Call agent, Admin, IT consultant
Sep 2020 - Jan 2024 (3 years 4 months)
I joined the PPI Customer service and Marketing team to help them retain clients, bring in business, and improve social Media Marketing.
Education
Degrees, certifications, and relevant coursework
Joseph hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
KenyaAuthorized to work in
United States
Canada
United KingdomSalary expectations
65k-80k USD
Social media
Job categories
Skills
Project ManagementSalesforceCommunicationData AnalysisCustomer ServiceCustomer SuccessMarketingExcelData AnalyticsProblem SolvingMultitaskingProduct ManagerTechnical SupportCustomer ExperienceWeb DevelopmentWeb DesignGoogle WorkspaceOperations ManagementCustomer MarketingProduct ManagementCustomer SupportCommunication SkillsOperationsTableauData ManagementMongoDBMicrosoft Office
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