At Teaching Strategies, I managed Office 365 users and software, migrated the organization to Office 365, and automated software installations to streamline laptop onboarding. I also administered Active Directory, JAMF Pro, Okta integrations, VPN services, cloud backups, and mobile device management.
I supported SOC 2 Type 2 audits by creating compliant documentation, providing reports and logs, and helping security teams maintain standards. I’ve deployed zero-touch MacBooks, pushed security updates, tested hardware and software, trained new hires, and supported acquired companies as they joined company operations.
Earlier, I led helpdesk support in the United States Navy for 240 people and managed four personnel in a fast-paced Windows environment. I’ve supported servers, Active Directory, Exchange, DNS, network security, audiovisual event equipment, and enterprise hardware troubleshooting.
