Open to opportunities

Tyler Collins

@tylercollins

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Experienced Systems Administrator with a focus on IT security and support.

United States

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What I'm looking for

I am looking for a role that values collaboration, innovation, and offers growth opportunities.

I am a dedicated Systems Administrator with extensive experience in managing IT infrastructure and providing top-notch support to users. My journey in the IT field has equipped me with a robust skill set, including Active Directory management, Azure administration, and Microsoft Intune deployment. I thrive in dynamic environments, where I can leverage my technical expertise to enhance system performance and security.

Throughout my career, I have successfully led teams and mentored junior staff, fostering a collaborative atmosphere that promotes learning and growth. My role at Oceaneering International, Inc. as a Team Lead/Sr. System Administrator has allowed me to support DOD customer requirements while ensuring compliance with security policies. I take pride in developing technical solutions and documentation that streamline operations and improve efficiency.

With a strong commitment to information security best practices, I have managed security alerts and conducted user audits to safeguard sensitive data. I am passionate about continuous improvement and am always seeking opportunities to expand my knowledge and skills in the ever-evolving IT landscape.

Experience

Work history, roles, and key accomplishments

Current

Team Lead/Sr. System Administrator

Current

Oceaneering International, Inc

Jul 2024 - Present (11 months)

Supported DOD customer requirements and provided general system administration mentoring and training to personnel. Managed Active Directory services, including user account creation/deletion/modification and permissions management.

Active Directory System Administration Security Policies Patch Management Network Security CompTIA Security

Senior System Administrator

U.S. International Development Finance Corporation

Jan 2024 - Present (1 year 5 months)

Supervised AD user profiles and managed Microsoft Entra ID, assigning user RBAC roles and creating/managing M365 groups. Administered Microsoft Intune for application deployment and policy setup across various devices.

Entra ID Microsoft Intune Microsoft Defender Okta VMWare SharePoint)Teams One Drive

Mid-Level Systems Administrator

Eccalon

Jan 2022 - Present (3 years 5 months)

Managed Microsoft Defender Security Alerts and KnowBe4 Phishing Campaigns, and migrated the company from Windows 10 to Windows 11 using Microsoft Intune. Administered Windows, iOS, and Android devices, and configured device compliance and conditional access policies.

Microsoft Defender KnowBe4 Microsoft Intune Information Security Office 365 SharePoint)Microsoft Teams Microsoft Entra Vendor Management

IT Systems Administrator

Renegade Communications

May 2021 - Present (4 years 1 month)

Provided onsite technical support for network infrastructure and internal desktop systems, including hardware and software. Managed user accounts, workstations, and administered Active Directory and Azure.

Active Directory Office 365 LastPass Sophos Group Policy SQL Server DNS VPN

Desktop Support Technician

AIC

Aug 2019 - Present (5 years 10 months)

Created and managed user accounts in Active Directory, Azure, and Office 365, and executed daily/weekly operational procedures for network operations. Provided hardware and software support for desktops, laptops, mobile devices, and printers.

ServiceNow Active Directory Azure Office 365 Microsoft Intune VoIP Service Now Confluence IBM Mass 360

Desktop Analyst

T.Rowe Price

Jul 2019 - Present (5 years 11 months)

Provided IT support as a Desktop Analyst. Responsibilities included troubleshooting and resolving technical issues for end-users.

IT Support Desktop Support Troubleshooting Technical assistance User Support

IT Support Specialist

Raymour & Flanigan

Feb 2018 - Present (7 years 4 months)

Configured IT devices such as Tablets, Surface Pros, and PCs, and managed user accounts in Active Directory and Exchange Admin. Enrolled devices into SCCM and IBM Mass 360 for mobile management.

Active Directory Exchange Admin SCCM IBM Mass 360 Group Policy Troubleshooting Network Application Project Leadership

Education

Degrees, certifications, and relevant coursework

SUNY Buffalo State University

Bachelor of Science, Computer Systems/History

Grade: Dean's List Spring 2016

Activities and societies: Buffalo State Football 2015-2017, Central Connecticut State Football 2013-2014

Achieved a Bachelor of Science in Computer Systems/History. Recognized on the Dean's List in Spring 2016. Participated in Buffalo State Football from 2015 to 2017 and Central Connecticut State Football from 2013 to 2014.