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Jason Cancel

@jasoncancel

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Experienced Systems Administrator with a passion for IT infrastructure management.

United States

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What I'm looking for

I am looking for a role that offers opportunities for growth, collaboration, and the chance to implement innovative IT solutions.

I am an experienced Systems Administrator with over 10 years of expertise in managing and improving IT infrastructure across both on-premises and cloud environments. My skills encompass identity management, mobile device management, virtual machine deployment, and endpoint security. I am passionate about leveraging best practices to streamline operations, enhance security, and align IT solutions with business objectives.

Throughout my career, I have been known for troubleshooting complex issues and collaborating across teams to implement technologies that drive efficiency and reliability. At OnSolve, I have successfully deployed and managed Microsoft Intune policies, optimized network configurations, and enhanced security compliance through innovative solutions. My commitment to fostering a collaborative environment has empowered my team to grow and succeed while ensuring that IT operations run smoothly.

Experience

Work history, roles, and key accomplishments

Current

Systems Administrator III

Current

OnSolve / Crisis24

Nov 2022 - Present (2 years 8 months)

Deployed and managed Microsoft Intune policies and applications through the company portal, ensuring endpoint compliance and reducing IT support tickets. Configured Microsoft Purview and Data Loss Prevention (DLP) policies to enhance security compliance, reducing sensitive data exposure risks.

Microsoft Intune Microsoft Purview Data Loss Prevention Azure B2B Collaboration Okta

Manager, Corporate IT

OnSolve

Jul 2022 - Nov 2022 (4 months)

Refined access management by structuring security groups and automating user provisioning via Microsoft 365 federation with Okta. Spearheaded all IT projects from planning to execution, delegating tasks to a team of five IT administrators, ensuring projects meet deadlines and budget constraints.

Okta IT Project Management Data Loss Prevention Microsoft Purview Team Leadership

Team Lead, Corporate IT

OnSolve

Jul 2021 - Jul 2022 (1 year)

Coordinated the deployment of Zoom Rooms across three office locations, integrating Neat Pad schedulers with Microsoft 365 calendars. Designed and implemented Sophos Central policies to block unauthorized USB flash drive usage, preventing data exfiltration and strengthening endpoint security.

Office 365 Sophos Slack Automox Patch Management

Systems Administrator I

OnSolve

May 2018 - Jul 2021 (3 years 2 months)

Designed and deployed a Microsoft Intune policy to automate BitLocker encryption on all Windows devices upon joining the corporate domain. Implemented Okta Single Sign-On (SSO) and Multi-Factor Authentication (MFA), enhancing security and authentication efficiency.

Microsoft Intune Bitlocker Kisi Okta SSO MFA KnowBe4 Slack

IT Helpdesk Technician

OnSolve (Formerly Emergency Communications Network)

Apr 2014 - May 2018 (4 years 1 month)

Provided personalized and efficient IT support, quickly resolving tickets while ensuring a positive user experience. Led the email and data migration of acquired companies from G Suite and Office 365 into the OnSolve O365 tenant, ensuring a seamless transition with minimal downtime.

IT Support Azure SharePoint)G Suite Office 365 Data Migration

Education

Degrees, certifications, and relevant coursework

University of South Florida

Bachelor of Science (BS), Management Information Systems

Completed a Bachelor of Science degree with a focus on Management Information Systems. Gained foundational knowledge in IT management and business applications.