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@jasoncancel
Experienced Systems Administrator with a passion for IT infrastructure management.
I am an experienced Systems Administrator with over 10 years of expertise in managing and improving IT infrastructure across both on-premises and cloud environments. My skills encompass identity management, mobile device management, virtual machine deployment, and endpoint security. I am passionate about leveraging best practices to streamline operations, enhance security, and align IT solutions with business objectives.
Throughout my career, I have been known for troubleshooting complex issues and collaborating across teams to implement technologies that drive efficiency and reliability. At OnSolve, I have successfully deployed and managed Microsoft Intune policies, optimized network configurations, and enhanced security compliance through innovative solutions. My commitment to fostering a collaborative environment has empowered my team to grow and succeed while ensuring that IT operations run smoothly.
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Work history, roles, and key accomplishments
OnSolve / Crisis24
Nov 2022 - Present (3 years)
Deployed and managed Microsoft Intune policies and applications through the company portal, ensuring endpoint compliance and reducing IT support tickets. Configured Microsoft Purview and Data Loss Prevention (DLP) policies to enhance security compliance, reducing sensitive data exposure risks.
OnSolve
Jul 2022 - Nov 2022 (4 months)
Refined access management by structuring security groups and automating user provisioning via Microsoft 365 federation with Okta. Spearheaded all IT projects from planning to execution, delegating tasks to a team of five IT administrators, ensuring projects meet deadlines and budget constraints.
OnSolve
Jul 2021 - Jul 2022 (1 year)
Coordinated the deployment of Zoom Rooms across three office locations, integrating Neat Pad schedulers with Microsoft 365 calendars. Designed and implemented Sophos Central policies to block unauthorized USB flash drive usage, preventing data exfiltration and strengthening endpoint security.
OnSolve
May 2018 - Jul 2021 (3 years 2 months)
Designed and deployed a Microsoft Intune policy to automate BitLocker encryption on all Windows devices upon joining the corporate domain. Implemented Okta Single Sign-On (SSO) and Multi-Factor Authentication (MFA), enhancing security and authentication efficiency.
OnSolve (Formerly Emergency Communications Network)
Apr 2014 - May 2018 (4 years 1 month)
Provided personalized and efficient IT support, quickly resolving tickets while ensuring a positive user experience. Led the email and data migration of acquired companies from G Suite and Office 365 into the OnSolve O365 tenant, ensuring a seamless transition with minimal downtime.
Degrees, certifications, and relevant coursework
Bachelor of Science (BS), Management Information Systems
Completed a Bachelor of Science degree with a focus on Management Information Systems. Gained foundational knowledge in IT management and business applications.
Associate of Arts (AA), Business Administration
Obtained an Associate of Arts degree in Business Administration. Developed core business principles and administrative skills.
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