Jorge Victor Aparecido Veiga
@jorgevictoraparecido
I support international guests and customers with professional hospitality, issue handling, and operational service.
What I'm looking for
I've supported international guests at CostaCruises, responding to requests in a fast-paced multicultural environment while following service standards, safety requirements, SOPs, and checklists.
My experience also includes loss prevention at GrupoAmigão-SupermarketCompany and operational support in a school environment. I assist customers, employees, staff, students, and visitors with professionalism, inspections, complaint handling, issue follow-up, and practical problem-solving.
Experience
Work history, roles, and key accomplishments
Housekeeping Steward
Costa Cruises
Jan 2026 - Aug 2026 (7 months)
Assisted international guests in a professional and courteous manner, responding to requests and providing appropriate support. Communicated with guests from diverse cultural backgrounds in a fast-paced international environment.
Education
Degrees, certifications, and relevant coursework
VOO IDIOMAS
Certificate, Languages
2025 - 2026
Studied English and Spanish language courses from 2025 to 2026.
University of Santos
Bachelor's degree, History
2017 - 2020
Pursued a Bachelor's degree in History from 2017 to 2020.
Seaman Nautica
Certificate, Maritime Studies
2025 -
Completed STCW/CFPN/CIPN training in 2025.
Estate School Barbara Vidal César
Certificate, Education
2022 - 2023
Completed school inspector training from 2022 to 2023.
Zendesk
Certificate, Customer Service
2025 -
Completed Zendesk Omnichannel training in 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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