CBChristine Joy Bornales
@christinejoybornales
Enthusiastic customer service professional with a passion for problem-solving.
PhilippinesWhat I'm looking for
I am an enthusiastic and motivated individual with a strong background in customer service and hospitality management. My journey began with a Bachelor of Science in Hospitality Management, which laid the foundation for my career in the service industry. I have honed my skills through various roles, including as a Pastry Chef at Costabella Tropical Resort, where I managed restaurant and catering orders, ensuring a delightful experience for guests.
In addition to my culinary experience, I have worked as a Cargo Agent for Cebu Pacific, managing cargo materials and deliveries efficiently. My role as a Customer Service Representative at Concentrix, where I handled inbound calls for Amazon, allowed me to develop my problem-solving abilities and creativity in addressing customer needs. I am eager to leverage my skills and experiences to contribute positively to a dynamic work environment.
Experience
Work history, roles, and key accomplishments
Pastry Chef
Costabella Tropical Resort
Managed restaurant, function, and catering orders. Ensured timely and accurate preparation of pastry items for various events and daily operations.
Cargo Agent
Cebu Pacific Cargo
Managed cargo materials and deliveries from one aircraft to another. Ensured efficient and secure transfer of goods, adhering to all safety protocols.
Customer Service Representative
Concentrix
Handled inbound calls and provided problem-solving assistance to Amazon customers. Resolved customer inquiries and issues efficiently and professionally.
Customer Service Representative
Azpired Inc.
Booked cabs for customers, ensuring timely and accurate service. Assisted customers with their transportation needs and provided support.
Education
Degrees, certifications, and relevant coursework
CHRISTINEJOY BORNALES
Bachelor of Science & Hospitality Management, Hospitality Management
Undertook undergraduate studies in Hospitality Management. Focused on developing skills relevant to the hospitality industry.
CHRISTINEJOY BORNALES
Undergraduate, Culinary Arts
Pursued studies in Culinary Arts. Gained knowledge and practical skills in various culinary techniques.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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