Open to opportunities

Anthony Cris Marcos

@anthonycrismarcos

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Experienced housekeeping steward focused on guest comfort, sanitation, and reliable service.

Philippines

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What I'm looking for

I seek a guest-focused hospitality role where I can maintain high cleanliness standards, support a collaborative team, and grow into supervisory responsibilities.

I am an experienced Housekeeping Steward with over four years working in cruise line and hotel environments, holding a Bachelor's Degree in Hotel and Restaurant Management. I take pride in maintaining exceptionally clean rooms and public areas, responding promptly to guest requests, and following strict sanitation guidelines to ensure guest comfort and satisfaction.

My background includes room service delivery, linen care, room inspections, inventory/restocking, and cross-departmental coordination gained from roles at Costa Crociere and Lantaka Hotel by the Sea. I am hardworking, reliable, customer-focused, and trained in basic safety, crowd/crisis management, and vocational housekeeping and food & beverage certifications.

Experience

Work history, roles, and key accomplishments

Housekeeping Steward

Costa Crociere

Oct 2016 - Jul 2020 (3 years 9 months)

Maintained and sanitized guest cabins and public passageways on a cruise ship, delivered room service, assisted with luggage handling, and responded promptly to guest requests, supporting guest satisfaction over a nearly four-year tenure.

Housekeeping Guest Service Room Service Linen Management Communication Teamwork Cabin Inspections

Housekeeping Attendant

Lantaka Hotel by the Sea

Apr 2015 - Jun 2016 (1 year 2 months)

Prepared and inspected rooms for incoming guests, restocked supplies, cleaned and polished surfaces, managed linen and trash processes, and reported maintenance issues to ensure guest comfort and room readiness.

Room Preparation Cleaning Inventory Management Linen Handling Guest Requests Attention To Detail

Bar Server

Lantaka Hotel by the Sea

Mar 2013 - Mar 2014 (1 year)

Welcomed guests, took and served beverage orders, maintained stocked and tidy bar stations, processed orders through POS, and supported promotions and service standards during shift.

Customer Service Stocking Time Management Communication

Education

Degrees, certifications, and relevant coursework

Nuevo Zamboanga College Incorporated

Bachelor's Degree, Hotel and Restaurant Management

2011 - 2015

Activities and societies: 200 hours trainee in Food and Beverage; 100 hours trainee in Front Office; 600 hours on-the-job training in all hotel departments; Housekeeping NC2 and Food and Beverage NC2 certifications; various basic and crisis/crowd management trainings.

Completed a Bachelor's Degree in Hotel and Restaurant Management from June 2011 to March 2015.